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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.30/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-04-30

100%

"My part came as ordered, on time and in perfect condition. I watched the videos on how to install, and within a half hour my appliance was fixed and I saved over $100."


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-29

Amazing Parts and Help!

"I could not have fixed my squeaking dryer without AppliancePartsPros.com parts and videos.
Thank you!!!
"

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-29

Awesome appliance parts supplier

"Such an easy experience in figuring out and confirming exactly what I needed due to the way they have you pick your parts. Super fast shipping and exactly what was need to 'get cooking' quickly! Thanks a lot, hopefully won't need to shop here again but if so, this will be the first place I come."

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-29

Great Dealer!

"AppliancePartsPros's site was easy to use. I was able quickly find the part I needed, thanks to the diagram and system they use to identify obscure parts. I checked the price with other sites and found that the price for my part was right as well. It was delivered on time. Great experience."

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-29

Exactly what I needed!

"Great price for the baskets I was looking for. Seem to be as good as the original ones. "

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-29

Excellent experience

"I am a return customer and got the same excellent service, parts and price"

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-29

Very good

"Part fit perfectly. Delivered on time."

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-28

Perfect!

"Perfect video, delivery, result!"


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. We're so glad that you found our repair videos helpful!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
2/5

2018-04-28

Not delivered yet

"Shipping has been unusually slow. I have not received my item yet. "


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. You placed your order on 4/21, which was a Saturday, so your order shipped on the next available business day, which was 4/23. Per your tracking information, it looks like your order did arrive on 4/28. If your order did not arrive as expected, or if you have any other concerns, please reach out to us and we will work with you to make it right. We do strive for 100% customer service.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-28

excellent job!

"This company is amazing! The parts arrived in great time and well packed. I made a mistake in a part so I had to return it but I used the "chat with a pro" when reordering. The rep was professional, well informed and courteous! Anymore parts I need for any appliance will be order from them."


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-28

Right Parts, Reasonable Prices

"I needed two different parts for my Samsung Refrigerator. AppliancePartsPros.com had the parts, plus there were questions there that answered how to install the part."


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-04-28

good service lousy shipping

"I have bought 3 or 4 items from Appliancepartspros.com previously. I have never had a problem with them, however this time it took 8 days for the part to get to me. It is usually 3 or 4 days. I have never had that problem before so I will keep shipping with them"


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. I do apologize that our shipping was slower than expected this time. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-27

Dishwasher rack wheel assemblies

"Great experience!
The parts were available and cheaper than the other sites.
Will definitely use again...
"


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-27

OUTSTANDING!

"Good informative web site. Dryer broke down on Friday AM. Ordered parts mid day Friday. Recieved parts Saturday around noon. Followed the web site instructions and had the dryer up and running Saturday PM....and I've never took apart a dryer before."

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-27

ICE MAKER

" ORDERED NEW ICE MAKER, IT ARRIVED SOONER THAN WAS EXPECTED AND INSTALL TOOK ME ABOUT FIVE MINUTES, WORKS GREAT"


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”