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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.30/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-04-19

Awesome Company - Great Support

"Fast delivery. Great videos on their website to help with repairs."


Rep reply posted 2018-04-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-19

Happy Customer

"Great price...quick reliable service.."


Rep reply posted 2018-04-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-19

on time, right parts, and excellent "human" customer service

"I ordered 3 parts, one of them the wrong one. They answered the phone and gave me the return authorization and right part number quickly. thanks! "


Rep reply posted 2018-04-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-19

Carburetor rebuild

"The parts were on the parts schmatic they arrived early and the motor is back in service"


Rep reply posted 2018-04-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-19

They came through again

"Thanks to Appliance Parts I was able to fix my stove last month and will be fixing my dishwasher today. Correct parts were delivered both times. Thank you."

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Rep reply posted 2018-04-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-18

Simple, Quick and Accurate

"Was able to identify the correct part from the clear pictures on the website. Part arrived in decent time and was identical to original part. Installation was fast and simple.
Have used APP before and will again.
"

Detailed Review Benchmark + -
Pricing of products and services
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Rep reply posted 2018-04-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We appreciate your repeat business!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-18

Midwest Mady

"My dryer stopped heating up. We found out through a friend that the igniter was fried. Well we ordered it in two days it was delivered. Prices are great. Will recommend the company. I used PayPal to process the order no problems."


Rep reply posted 2018-04-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2013-10-05

Extra shelf in freezer

"Replaced old freezer which had 3 shelves and rollout basket. Not thinking when new freezer arrived, no basket and only 3 shelves. Callef dealer got a price I didnt like so ta-da Appliance parts pro to my rescue! They had my part in stock at a cheaper price, was shipped promptly, arrived in a timely manor & it fit like a glove installing in under a minute. I have used this company before and they haven't disappointed me yet!
Thank you for the nice experience.
"


Rep reply posted 2013-10-10
A rep from AppliancePartsPros.com, EthanAPPTeam, has responded:

“We are happy everything worked out. Thanks for the nice review. It means a lot.

Happy repairs,
Ethan”


Verified
5/5

2018-04-18

Top notch seller

"Top notch seller! Part arrived sooner than scheduled or expected and fit perfectly as per factory specifications. Part is installed and equipment is running as new."


Rep reply posted 2018-04-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-17

Finally arrived.

"Once the wheel arrived, it fit on beatiflully. Couldn’t be more pleased. Only issue was when I was notified it had been delivered 4 days earlier, and it hadn’t. Thank you..."


Rep reply posted 2018-04-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-17

Five stars!!!

"Prompt shipping! Easy to find the right part"

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Rep reply posted 2018-04-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-17

Good experience

"Part rec'd fast & no issues"


Rep reply posted 2018-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-17

Good service

"Received product needed on time at a good price."


Rep reply posted 2018-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-17

Good advice and excellent service

"I contacted ApplianceParts with a question about a dishwasher draining problem and did a chat with one of their staff. Based on this exchange I ordered a new drain pump, which was easy to install after watching their video. Service was quick and I received the pump several days after placing my order. Will see how it works. "

Detailed Review Benchmark + -
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Rep reply posted 2018-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-17

Excellent Service

"I ordered the parts to fix my dryer and received them within a week. The videos on the site were excellent. I will buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. We're so glad that you found our repair videos helpful!

Kind Regards,
Cheryl T
Customer Correspondence Team”