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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.30/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-04-27

Washer parts fast

"Easy to find the parts I needed, very fast shipping and great videos to show me exactly how to install. My second purchase...great place for appliance parts!"

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-04-26

Not in stock

"My only complaint would be that when I ordered online it said in stock and would be shipped the next day. The next day I got an email telling me the part was on backorder and it would be shipped hopefully by the following week. If it's not in stock, don't say it is. The video on how to replace the part made it super simple."

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I apologize that your part went on backorder, which delayed its delivery to you. However, we hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-26

Always great service

"They have everything to repair or refurbish your appliances. Great money saver."


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-04-26

Great part, Long wait

"I ordered the part on April 16th and it took 10 days for the part to arrive to my home. In the past, parts have only taken 5 days at the most to get to me. Besides that, I am satisfied with the part. "

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. We apologize that our shipping was delayed this time, but we hope you'll still continue to choose us for your appliance parts needs in the future!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-26

Great to work with

"Had some questions about which parts to order for a specific problem. Used the online chat to make sure what I needed. Parts shipped quickly and worked."


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-26

"Always finding what I want! Quick delivery. Totally satisfied"

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-26

Great for the DIY person

"Extremely reasonable prices, fast shipping, and all of the diagrams and videos on the website have been a huge help."


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-04-25

Broken Fridge Part

"Easy to look up parts, well organized and fast delivery. Well done"


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-24

Great experience.

"Fast shipping! Great experience "

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-24

Super Fast shipping! thank you!

"thank you for easy experience!"

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-23

Fast and accurate

"Dryer tub rollers ordered on Monday, arrived Wednesday. Exact match. Have ordered from them previously and will again (as needed)."

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Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We appreciate your repeat business!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-23

Dishwasher silverware basket

"Ordered it, it came, installed it, works great, thank you !!"


Rep reply posted 2018-05-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-22

GET - Oven element

"Good price, quick delivery."


Rep reply posted 2018-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-22

Awesome Tech Support; Fast, Accurate Service

"I had an issue with my microwave - another company sent me a wrong part; I called AppliancePartsPros and they were outstanding in providing detailed tech support to determine what the problem likely was; what part I needed; and even guidance on replacing it. The part arrived very quickly after ordering. I installed the part and the microwave works great again. Much easier to replace a $25 part than a $300 over-the-counter microwave - I thank AppliancePartsPros for their excellent service and support."

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Rep reply posted 2018-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-22

no issues

"no issues thank you excellent"

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Rep reply posted 2018-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”