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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.30/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-04-13

Excellent selection. Excellent customer service. Speedy shipping!

"Excellent all the way around"

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Rep reply posted 2018-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-13

Freezer gasket

"Part took care of our problems."


Rep reply posted 2018-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-13

great service

"They had the parts and delivered them quickly. The installation videos are top notch."


Rep reply posted 2018-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-13

Love this site

"I am always able to find exactly what I want and the delivery is very fast."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-13

Outstanding service

"Outstanding service and technician had the parts in the van for one stop repair.
Jim
"


Rep reply posted 2018-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-13

Great experience!

""How to video" was extremely helpful. The parts arrived on time and worked perfectly. We saved a lot of time and money thanks to Appliance Parts Pros."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-13

Great service

"They have the right parts - at the right price. Their video and parts diagram make installation easy."


Rep reply posted 2018-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-13

Recieved 4 items very quick 1 was backordered and shipped a day later.Good service

"Very good quick shipping will use again"


Rep reply posted 2018-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-12

Great parts inventory and parts are shipped immediately

"In sorting out the problem with my microwave oven, I turned to Appliance Parts Pros to locate the parts I would need to handle my repair. Their site covered everything that I needed to know about the parts I might need. I also had an opportunity to speak with a female staff member and she couldn't have been more helpful and congenial. "


Rep reply posted 2018-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-12

DISHWASHER WOULDN'T START, UNLESS I TURN THE MOTOR.

"PART ARRIVED ON TIME.IT WAS THE RIGHT PART,AND FIXED THE TROUBLE. THANK YOU! "


Rep reply posted 2018-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-12

Great service

"Will continue to work with in the future."


Rep reply posted 2018-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-04-12

Wrong Parts

"Got the wrong parts. System did not prompt me to check my model number. Bad!"


Rep reply posted 2018-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. We apologize for any confusion in the ordering process. You can always plug your model number into our search bar and view a full breakdown list of the parts in your unit. If you ever have any confusion, you can always call us or chat us. We do offer free technical advice 7 days a week.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-12

Happy

"Quick shipping. Well pachaged
"


Rep reply posted 2018-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-11

Super support!

"AppliancePartsPro is an excellent company. They stood behind there product and were a pleasure to work with. I will be calling them again when I do my next repair.
Joel
"


Rep reply posted 2018-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-04-11

GE Refrigerator Water Filter and Housing Replacement

"One day I noticed I was getting a micro stream of water from my GE side by side refrigerator. I knew the filter needed to be changed but went on line to trouble shoot the problem. I discovered it was the water filter holder and the water filter itself. I ordered my parts from Appliance Parts Pros and received quick shipment. They even have a great video on their site showing you how to do the job. Everything went great and now the water is coming out of the frig like it should. Thank you Appliance Parts Pros!"

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Rep reply posted 2018-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We're so glad that you found our repair videos helpful! We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”