"Best buy advertised they would install ANY remote start no matter where you bought it. Waited three weeks for my appointment and when I got there on time, They said they couldn't install it.
VERY RUDE VERY STUPID "
"We ordered a washer , dryer , refrigerator ,range ,dishwasher ,microwave ,range hood vent plus all the add on items they charge you for . That was Nov 10th . delivery Nov 20th oh no we have to change that to Dec 5th from 7am to 12p that day . That was then changed to Dec 11th same time . We do not live at the house so we show up at 7am . Approximately 8am we get a cancellation call . SAME DAY as delivery. Re-scheduled Dec 13th , call back , oh no has to be the 15th Dec. believe it or not another call changing the delivery to Jan 13th , today , 7a till noon time . We arrive at the home at 7am and yes at 7:20 we get the call that they have to reschedule ……………. lady on the phone was of no help , I have now called the Canton Ga store where the online order went to . Unable to reach anybody and I mean anybody . I call the corporate number listed ,1-***-***-**** absolutely no help no call back /I call the another listed HELP number 1-***-***-**** no answer , yes leave message . I call to try and reach the President Mike Mohan , I'm told he has no line and no secretary. More numbers 1-***-***-**** TJ will call me back .NO CALL BACK !....Corporate help number again try 1-***-***-**** again a phone run around Try ***-***-**** again they will call me back .NO CALL BACK This is absolutely unbelievable .Everyone is shielded from calls or don't call you back .This is our 4th house with appliance packages from best buy , NEVER AGAIN ……………. BEST "NOT" BUY I am tryin"
"2 stars is about right. Can find good deals but, sometimes it might not be worth the hassle. Internet site shows out of stock items with no way I can find to remove them from searches. Will also let you add items to your cart that show in stock but when checking out, will tell you its not available and remove it from your cart. Not sure if they still do the restocking fee crap but, its still plastered on everything I see from them. If this is the case, I would pick one of 20 other online companies that don't charge you and let this company die."
"Son received this model for Christmas. He had been wanting a pc game for his laptop, but it wasn't going to have the horsepower to run it. He absolutely loved it and is playing his brand new pc game he has wanted for the longest time! It is a workhorse and is he puts it, "looks awesome," due to its clear pc chassis! "
"Purchased a pressure cooker from Best Buy.com. Never received and called them, they refunded the amount. The next day the item came and I called to tell them I received it and they recharged my credit card. Opened the item and it was damaged I returned to the store and they said it was already credited. I explained it was re-charged on 12/9 and had to get my credit card company on the phone to prove what I was saying. The store called BestBuy customer service and had to open up a "CASE" to get my refund. I left the item at the store and requested the manager sign something saying I left the item at the store. I was in the store for an HOUR for this return. To date I still do not have the refund and will have to dispute the charge with my credit card company. BTW this is STEALING!!!!!!"
"twice now i have tried to order a kitchenaid stand mixer and twice now it has "gotten lost in the mail" and they never believe you even though Canada post confirms it. and they take forever to refund you. refuse to send you a new product, say you just have to wait weeks for a refund and then reorder (at a higher cost since the sale is over). it's actually insane. "
"Just got a IBUYPOWER Desktop - AMD Ryzen 3 3200G - 8GB Memory - NVIDIA GeForce GT 710 - 1TB Hard Drive from Best Buy for under $500. So far, it is working great. My son really wanted it to primarily play on i-racing. He says it runs it smoothly with no glitches. It was, however, missing the remote to change the colors on it, but my son says you can use the keyboard instead, so not too big of a hiccup. All in all, it seems to work great for the price."
"Bought an iBuyPower Gaming PC (BB972) from BestBuy. Got a great holiday deal that made it hard not to buy. There are more expensive prebuilt gaming PCs with lower components. The Nvidia GeForce RTX 2070 Super has not let me down. I am running games at Ultra High settings without any tearing or other issues. Easy setup right out of the box. Love this PC."
"I bought an Ibuypower gaming computer for my son for Christmas. He absolutely loves it. By far the best computer I have purchased for him. Thank you best buy for your best deals and great customer service!"
"I went into best buy looking for a new pre built pc and I was not disappointed. I wanted something that was not going to be too expensive but also needed to be equipped to play the games that I wanted to. The staff at best buy was a huge help to make sure that I found what I needed to get. I was in and out of the store within an hour setting up my pc. "
"DON'T BUY ANYTHING FROM BEST BUY ST PETERS MO.,went to the BEST BUY in St Peters Mo and bought a LG appliance set for my WIFE in and out. Waited a month for the set. the day of delivery the delivery team called and said that they were on there way but with no Refrigerator, why? No one at the store gave me a courtesy call to state just that ,finally got ahold of CRAIG which he said he was the manager and he gave me 3 options
-Upgrade into another which would of been about $800
-Can deliver a whirlpool refrigerator (which I bought a LG SET)
OR CANCEL MY ORDER, like it was no big deal especially rite before Christmas, Craig said "it isnt our PROBLEM that you need to call the 800 #" very unprofessional, ignorant, very unknowable the difference of having all the same in the set, I would never ever recommend BEST BUY FOR ANYTHING ever again...THEY WILL TAKE YOUR MONEY AND THE REST IS UP TO YOU TO HOPEFULLY GET WHAT YOU PAID FOR....
"
"this computer I just got is a good computer for gaming "
"Yesterday, I placed a online order for pickup at the Towson, MD York Rd store.
It was supposed to be ready for pickup within the hour. When I arrived 2 1/2 hours later it was not ready - OK no problem - I cancelled the order and went to the store shelf to oick it up to find a sign that indicated that the item is "kept behind the counter". Ok I asked the associate at the store pickup desk for someone to get it for me. She told me I had to find a "Blue Shirt" to get it for me. I found a blue shirt but he wouldnt help me because "it wasnt his department". I went back to the same unhelpful stoe pickup lady and politely let her know that I was frustrated and very unhappy. Finally another associate went to the "vault" and retreived the Nest unit for me. Thus all took 20 minutes. Even it something is on sale at BB I will go elsewhere like Microcenter and pay a higher price!!!"
"I ordered December 18th ipad 7th gen 128 go Christmas gift, said pick up Dec 20th, called on 20th will be in Dec 23rd, now I get a DAM EMAIL saying DELAY until January 19th 2020??? Wtf! It’s a Christmas gift guaranteed pick up on the 20th then 23rd of December now email DELAY to January 19th of 2020!!!!
I asked for a different store 7 miles away has in stock won’t let me pick up there, they said I need to do a full refund, wait for money to enter account days out and then repurchase!!! DO NOT SHOP HERE PLEASE. FRAUD, LIES, SCAMS.
They were not to take my money until product was in store they took my money ASAP and NO PRODUCT!!!!! I’m HOT as HELL! Reporting to BBB, channel 12 news on scam, stealing fraud"
" Ten years, two computers, geek squad service always. AND NOW YOU DECIDE TO DOUBLE THE PRICE OF YOUR SERVICE! ! ! ! ! I did not abuse your service department. Now my computer is critical regarding a legal issue, and you want DOUBLE the money to service my computer? ? ? SHAME ON YOU!"