"Purchased and the next day the order was cancelled with a generic e-mail saying they changed the price. The order had already been sent to the Warehouse by then. No apology."
"ordered the same printer, cancled w/o warning or email or anything. 75% of my orders from buy.com are this way. cancled with out warning or take months to get the item to you and by then you do not need it. DO NOT SHOP AT BUY.COM!!! EVER"
"Order cancelled without email notification nor a clear reason.
They post low prices just to gather customer lists, and then cancel the orders."
"The worst Online store, I've ever dealt with. The cancelled my online order, which I placed successfully, without any reason and didn't even bother to send the notification email. I wonder, if this was a ploy to collect the customer's vital information (CC etc) and sell it.
This was my first and will be my last shopping experience with them."
"Buy.com cancelled my order without warning because they thought their price was too low. Bogus!"
"Buy.com cancelled my orders without letting me know. Ugly online reseller!"
"In short, Buy.com cancelled my order and failed to notify me of the cancellation. There was nothing special or out of the ordinary on my order. My guess is that they sold out and simply cancelled it??
They don't have any problems emailing you marketing offers, but they seem to have problems notifying you on order status.
Now I have to order it somewhere else and again wait for delivery."
"They clearly had the item in stock, and have now cancelled my order. I guess they realized they could sell the item for more. This was not really a bait-and-switch, but more of a bait-and-dump. I have had it with Buy.com. "
"They cancel orders and also have rejected rebates that are submitted correctly."
"They confirmed my order, then cancelled it. How lame. Hoping this can get rectified."
"Order cancelled without email notification nor a clear reason.
I found a lable printer on Buy.com throught their own search which was offering $30 instant rebate and a $20 manufacturer rebate.
I promptly received a confirmation email.
After a few hours, the status of the item has changed from "Processing" to "Sent to Warehouse."
Then after another few hours, without any notice to me, it was "Cancelled".
When I placed my order it was in stock and ready to ship in 24 hours!!
Did Buy.com just think that I was getting "too good of a deal"?
WTF!"
"Order place was cancelled without a reason or even a notice. "Order Status" went suddenly from "processing" to "cancelled". That's the way they treat customers!!!!!!!!!!!"
"Order is taken and I got the conformation email. They all the sudden order was canceled with out any explanation why they canceled my order."
"Poor customer service. Two thirds of my orders have been cancelled. Items take days or weeks to ship even when orders are filled. A complete waste of my time."
"Another Buy.com deal cancelled.
They post low prices just to gather customer lists, and then cancel the orders."