"Nice experience. By far the cheapest price I found. Shipping was slow, but free."
"I have been very satisfied with the numerous purchases I have made from Buy.com over the last two years. Good pricing, good selection and description and good customer service. I have not hesitated to recommend Buy.com to my friends and family."
"I have placed 24 orders with Buy.com and maybe another 6 with Buy through eBay, since 2006. Overall, I have been VERY satisfied with them. They don't ship the fastest in the industry by any stretch but they are comparable to Amazon. I can't gripe when something takes 10 days to deliver if it's being delivered free!
I challenge anybody to find some of the ridiculously low prices that Buy.com charges for some of their items, at any other retailer, B&M or online. I don't know if they are loss leaders or what but I don't see how they even make a profit sometimes. Amazon doesn't even touch some of those prices and they used to be the cheapest.
I had one problem with a printer that arrived damaged (thanks FedEx!). Their return process confused me at first because I thought I would have to file a claim with FedEx for the damage, but Buy sent me a prepaid UPS label and got my replacement to me in about a month from the time I first reported it. That's not very fast but it includes time I delayed in sending the printer, shipping both ways, and processing the damaged return.
Bottom line is I'm a sucker for a great deal and Buy.com has the WAY lowest prices on some things, period."
"Will never purchase from buy.com again. They lie and make you jump through hoops to complete a purchase then at the end they expect you to fax over a copy of your drivers license and credit card. This is totally unacceptable. Buy.com sucks."
"I ordered a Samsung monitor from Buy.com when my monitor died. When I received my monitor it was broken. It took them two weeks to get another monitor in my hands. On top of that their support department is USELESS. They can barely even understand english. Their first email back to me made no sense whatsoever. Now, I finally get my new monitor and it is broken too.
Bottom line DO NOT BUY from BUY.COM. You will get junk products and cruddy support."
"These guys are highly unprofessional. Beaware before you order from buy.com
1. they dont have any contact # to contact in case you have query or issue.
2. they don't response ontime on your emails.
3. I have never received any order on time from buy.com
I have order digital photo frame and still no idea where it is. I ordered 15th March and till today it is nowhere.
When I mail to these fellows, i received response after 1 day that they will check and update me in another 24 hours.
No promises. Highly disappointed."
"As per usual, Buy.com does not ship items in the time frame they list. Each time I order from them, items take ages to actually ship, though they show in stock. I stupidly keep ordering from them, because occasionally they have a good deal on something. But I certainly am paying the price this time as I needed what I ordered for a trip on Sunday. I can pretty much forget that.
At this point, I am done with buy.com."
"This is my fourth purchase. They have delivered in good shape and on time. I am pleased with buy.com, but have not tried to return anything."
"The worst online buying experience ever. Purchased RAM for computer. Website said In Stock. Got one confirmation email. 13 days later still no "product has shipped" email or anything of that ilk. Emailed them twice, no response. Website has no customer service phone #, had to get it from a google search for their corp. office. Finally talked to someone who told me it was on backorder and they had no idea when I might receive it. I said, "Oh, so I might wait 5 years and still never get it." Person said "possibly, we have no idea when it will ship and we are currently looking for a supplier for that product?" What's up with that? Thank God they're not an online pharmacy and I ordered my blood pressure medication from them. I'd be dead. "
"Buy.com lost a customer. It's been 9 days since placing an order for an in-stock item (still in stock 9 days later) - no shipment, no response to email inquiries (I checked junk mail). Previous orders were also painfully slow to ship and receive. Not worth ordering from them. "
"buy.com completely misrepresented the item sold and then would not stand behind the product or make good with the customer. I will never deal with buy.com again."
"Ordered a new Magellan GPS 3200. Got a 3200C which is for Chinese market. "
"Ordered a new Magellan GPS 3200. Got a 3200C, which is not supported by Magellan at all, and it is not new."
"I bought a $4 GPS case- cheapest anywhere. It was sold through a Buy.com marketplace merchant. Shipping was cheap, only two dollars. I got the item quickly and it was exactly as advertised. I am pleased with the transaction and would be willing to buy from again."
"I just noticed I have been being charged $12 for Shoppers Discountfor the last month,for something I never signed up for.
I called them today and they said they would refund my charges and cancel my membership...something I never signed up.
I also called the CC company and made a complaint.
This is also a fairly new CC number I have. Shopper Discount and Reservation Discount told me that buy.com gave them my info without my authorization.
It's a scam."