"When I ordered the Item, it was in stock after a week I call inn and ask for tracking number some philippines that can hardly speak English replies that the Item is no longer in stock and they don't know when it will arrive. but the were nice enough to charge my CC at day one. I will never buy from this site again."

"I read all of the negative reviews here and can only think "I must be Lucky". I have purchased numerous items from buy.com and haven't had a problem YET. I give them one more thumbs up..."

"Buy.com is the first place I look when I want to look for any kind of electronics or computer gear. Their selection and prices are consistently among the best, their checkout procedure is better than almost anyone's and every one of dozens of transactions I've done has been excellent. Highly recommended seller. "

"Ordered an SanDisk 8GB Mobile Ultra microSD High Capacity Card and received it in 3 days with the free shipping. Didn't even need me to use customer service or return anything. Very reliable online retailer!"

"This is the most unreliable company I have ever made a purchase from. They are nothing but thieves. Talk about shuck and jive, they are masters of deception. I think the problem is with the owner and founder, Scott Blum.

GZ Belmont, CA "

"Buy.com Buyers Beware!!!!!
I have been shopping at buy.com for many years. I was a very happy and satisfied buyer from buy.com for a long time until the last two years, 2007 to 2008. I closed my nose, covered my eyes and placed an order for an 8GB flash drive on August 18, 2008, due to its low price and free shipping. It is September 02, 2008 and I still have not received my order from buy.com. When I check on my order each day, the message "Sent to warehouse" pops up in my order page.

I have sent many emails inquiring about my order only to be told in the replies "Your order is out-of-stock. We have escalated our order bla bla bla"

Do NOT buy anything from buy.com unless you have money to throw out the window. I know many had said they never had any problems with buy.com and been extremely satisfied with that on-line company. I feel that way myself for the first many years until now.

I will never buy from that company again once my flash drive arrives. The reason I did not want to cancel the order was I had some bad experience with buy.com in the past, regarding return and did not want any more screws up now.

The customer service rep. was rude and incompetent then and I do not think the situation improves since then.

Beware!!!!!!

9/2/08 buy.com saga continues....

I received a sale email from buy.com today (I'm on their email subscriber list) with the exact same item they had withheld from me since August 18, 2008. I went and checked on my order and the same'ol message "Sent to warehouse" is still on my account. I now believe this is their baiting tactic to get people to buy this product.

If you really want to buy one, Newegg.com has one for a few dollars more. If I had known buy.com has gone this way in cheating customers, I would have purchased mine at newegg.com.

I emailed buy.com's customer service and got a reply stating the order is still out of stock and on back-order.

Folks, stay away from buy.com. I wish I had more ways to expose this shady company to as many people as possible.

Save your head/heart ache and buy somewhere else.

"

"Ordered a Samsung 2253BW 22" Widescreen LCD Monitor for $299 also received a $50 instant rebate plus a $40 MIR. Total cost $209 (free shipping)

Ordered on 29APR2008, item received 2MAY2008. I did not pay for faster shipping and the product arrived in 3 days anyway. MIR also processed without any problems by 17JUL2008. I mailed it in ~15MAY, so 7 weeks.

I recommend not choosing the faster shipping, which they usually charge you for, as their shipping is pretty fast anyways. I've Also been ordering from this company for a few years and have never had any difficulties. I have never had to use their 'Customer Service' nor had to return anything so I cannot comment on that aspect of this business."

"Worst online buying expirence I've ever had. I think I bought my first online item around 1993-4ish. So that's saying alot. Purchased it 8/19. My money is on hold with my bank. It's the end of 8/28 now and my order has not shipped. Canned answers from Buy.com on the status. No ETA. Word has it that it will take days to cancel. STAY AWAY"

"I tried ordering this item and it wouldn't go through the entire process. I didn't click on the confirm order at the end of the process. I ordered again only to find 15 min later that I had double ordered. I immediately used their customer service to cancel one of the orders. Not only would they never answer any of my requests I am stuck with two items. They never would answer my emails. Poor customer service."

"Been purchasing from them for over 10 years. Great site, great selection of products, and competitive pricing."

"I ordered a Sandisk MP3 Player on the 19 at about 8 AM CST.. the player said it would ship within 1-2 business days... status said it shipped a little over 2 days later which is pretty slow for most big stores but no real complaint there.... its been over a week now and i havent received anything. my tracking number did not work until about an hour or two ago... the tracking number states they shipped it the 24th rather than the 21st as stated by the buy.com order information. its nice to know that it is finally on its way.. now i just hope it is the right item given the other reviews i just read.."

"This is by far the worst company have ever used. I have had a usb bluetooth device sitting at the warehouse for over 3 weeks. Customer service is beyond a joke. The few reviews you see that are positive are actually people that have no idea what a company is supposed to operate like. STAY AWAY!"

"I placed an order 40746014 (a 26" Westinghouse HDTV) on June 26; they sent a wrong item 20" Vizio TV (they did not have it in stock?). I had to go through all process of getting an RMA, repacking and return. I had to wait for few more weeks for replacement and did not get any. I got "product no longer available" after 2 months! The worst customer service I ever encountered in my life. I would like to recommend never to buy at this store!"

"So Buy.com has the SanDisk 4GB Memory Stick PRO Duo on sale for 19.99 this week. I decide to order two. One for me and one for a friend. At the time of ordering, the stock showed 1 to 2 days processing time. So after a few days of the status showing that its been "Sent to warehouse" I email them and ask when it will ship. I receive the following response:

We understand that the delivery of your order is taking longer than
expected. This is because item #202629242 (SanDisk 4GB Memory Stick PRO
Duo) from your order is listed as "In Stock Soon: Usually Ships in 1 to
2 Weeks".

We will ship you the order as soon as it is available. The expected
release date for this item is on or around
09/11/2008.

So I canceled my order and will never order from Buy.com again. I wish I would have check the rating before I ordered because its pretty low. But a co-worker of mine said he ordered from there before and was satisfied so I went ahead with the order because of the price. When something is to good to believe it probably is. "

"I saw the rating for Buy.com and was flabbergasted. I have placed 38 orders through Buy.com (primarily for electronics & computer accessories) and have not had a single problem with them. They often have great deals, including the L227WTG 22" Widescreen monitor I just purchased (refurbished for $189.99). I must admit I have not had to deal with their returns department or customer service, but that's a good thing, right? Anyhow, I always choose budget shipping, and often receive my items in two days (I think a lot of stuff comes from Irving, TX, which is only 30 miles away). I have absolutely no complaints with Buy.com. Next to Amazon.com, they are my most reliable and frequently-visited online store."