"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"Very happy with the service and merchandise."
"Completely satisfied. Will order again from y'all."
"Was looking for replacement damaged part. Found it here after looking for over many websites. It was a direct line hook up but the body was slightly smaller but did the job. On a 2008 Lincoln TownCar 8 passenger limo with added rear HVAC unit. "
"I have ordered several times and I have received exactly what I ordered and will check with them the next time I need something."
"They got my ignition wiring harness ! ! !"
"Great prices and quality shipping ensures part integrity. No problem with installing the wheel liner, it fit perfectly. Very satisfied!"
"Item was not what it was written to be. Website has yet to change. Can't believe what you see or read. Disappointed. "
"My tail lights were an exact fit and work well. They are way brighter than stock and look good. "
"I have been a satisfied customer since 2011"
"So good...excelente..bueno."
"I have yet to get my order delivered!"
“Thank you for sharing your experience with us.
I'm sorry to hear that your order hasn't been delivered yet. I understand how frustrating this must be for you. From what I see, you have requested the cancellation. The full refund for your order has already been issued. Please accept our sincere apologies for the inconvenience caused.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”
"Good products at a good price. "
"I bought the drop step for a 99 dodge ram 2500. Very rugged and look great"
"Handled my order without any trouble at all .Very much appreciated!!"
"The service was awesome every thing I needed was in one place and most of all the suggestions offered was very helpful. I am most pleased with the fast and reliable shipping the wait was not long at all. Shopping was a one stop shop I did not have to search out different online stores for the parts I needed everything I needed was available on your site thank you. I will be back."
A rep from CARiD.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
I'm sorry to hear that the item did not meet your expectations and that you found the information on our website misleading. We strive for accuracy and customer satisfaction, so I understand how frustrating this experience must be for you. Please allow me to offer you a compensation for this bad experience. Please check your email inbox and reply me back if you are interested.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”