"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"I found the skid plate for my 2017 Ford Fusion specifically.
I received the part and was able to bolt to my undercarriage of the car.
It was a great price! Good quality.
"
"Super fast shipping and great price on the part I ordered. Would definitely ordered from Carid again."
"Easy to shop and get results!"
"I always check here first , if they have what you’re looking for get it , you won’t be disappointed.
I get everything from here . They never disappoint
Thanks carid your whole team is amazing. "
"E comprado aquí en esta plataforma y si cumplen con las entregas y en muy buen tiempo también…"
"Bought a front hitch for Ram 3500.The description online said it would fit. After attempting install it wasn’t the correct item. I called and the customer service person said “ o yea we didn’t put it in there for that model, that won’t work” and of course they didn’t carry the correct hitch so I was out. Return process very difficult and customer service was not helpful. "
"I was a little concerned about the shipping but the emailing customer service rectified my concerns and delivery was impeccable and very swift. Satisfied customer and appreciate the service. "
"Quality product as described. Quick shipping, very pleased."
"Great customer service, fast delivery and well packed. "
"Easy parts diagram quick service"
"While the cost of shipping seemed way high, coupled with the lower price of the product, it was very close to other vendors. But, the speed of shipping was excellent."
"ordered a front bumper for a 911 the bumper cover is short at the fenders has the wrong cut out for the headlights to tall for the vehicle and just completely wrong back and forth whith multiple pictures i was offered a refund if i shipped it back at my cost and the original amount minus shipping would be credited to me so by the time i get done i would have lost most of the money. I have now lost the repair of the vehicle as was told a return would take 6 to 8 weeks and customer is not interested in that wait. "
“Thank you for sharing your experience with us.
I’m truly sorry to hear about your experience with the received part. We are currently working with the manufacturer to have this resolved. As soon as we get updates from the manufacturer, we will contact you back right away.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”
"Got what I was looking for and needed. Thank you. Would reuse for more parts. "
"Right on time and great product "
"Well still not have packages yet "
A rep from CARiD.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
I'm truly sorry to hear about your experience with the front hitch. It’s frustrating when the product doesn't match the description. We strive to ensure that our product information is accurate, and it seems we missed the mark this time. Your feedback is vital, and I will make sure it is shared with the relevant team to prevent similar situations in the future.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”