"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"Advertised a part but couldn’t deliver the part because it wasn’t available any longer. Total waste of my time."
"Great price and fast delivery, product arrived very well wrapped.
Great buying experience. I appreciate it . Thank you .
Thank you ."
"Arrived as stated!
Thank you"
"The are OEM wiper blade replacements for less than half the price at a BMW parts counter. They were delivered quickly and as described. Highly recommended!"
"Qiuck,Easy,Accurate Relacement Parts that beat Autozone in price and availability. Tanks so Much !:)
SFC Joseph D McCloskey
U.S ARMY RETIRED"
"The vehicle part that I needed was in stock and shipped promptly.
Thanks"
"The order took over a month to deliver. The fit of the dash cover wasn’t very good"
“Thank you for sharing your experience with us.
I'm sorry to hear about the delays with your order and that the dash cover didn't fit well. We understand how frustrating this must be. Please allow me to offer you a compensation for this bad experience. Please check your email inbox and reply me back if you are interested.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”
"Order was supposed to be here within a week and has been delayed over 5 weeks I just received another e mail stating that it's going to take another week. I will Never order here again "
“Thank you for sharing your experience with us.
I am very sorry to hear about the delays you've experienced with your order. I understand how frustrating this situation must be for you. Please accept our sincere apologies for the inconvenience. According to the tracking details, your order is scheduled to be delivered on 07/29/2024 - 08/03/2024. Please allow me to offer you a compensation for this bad experience. Please check your email inbox and reply me back if you are interested.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”
"The order arrived super fast. Great experience! They fit perfectly. "
"Ron was a great help and was amazing on answering my question regarding the headlights I bought. Especially with that discount he gave me that’s outstanding customer service."
"I ordered a part that was guaranteed to fit my year and model, they sent one that doesn't. The freight company has failed to pick up the items on 3 scheduled days so far and they refuse to give me my refund. I have had to file a complaint with the bbb. And now have to sue them in court. DO NOT!!! use this company"
“Thank you for sharing your experience with us.
I am truly sorry to hear about the issues you have been experiencing with your order. We understand how frustrating it is when a product doesn't fit as expected and shipping complications arise. Please know that we take customer satisfaction very seriously and we apologize for any inconvenience this situation may have caused you. From what i see, the issue with carrier has already been resolved. We will follow up on the delivery of the item. It might take up to 7 business days to confirm the product arrived in good condition and issue refund. Once the refund goes through, you will receive a confirmation email with the transaction ID #.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”
"I order a front license plate mounting for my 2007 Nissan Frontier. The product I received was an exact after market replacement. My only disappointment was the u nuts were missing. It was not a major problem as they were readily available locally."
"Product was as advertised and an exact fit for my truck, shipping was fast and price not that bad. "
"Great prices and quality parts!!! This my new go to for all my automotive needs."
"Great job great product. I had three separate vehicles that needed full-size spares and they matched me up. Perfect. Great price great fit."
A rep from CARiD.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
We apologize for any inconvenience this may have caused you. We understand how frustrating it can be when a part is no longer available. We strive to keep our inventory up to date, but occasionally items may become unavailable unexpectedly. We appreciate your feedback and will work to improve our processes to prevent similar issues in the future.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”