"I didn’t get part which i ordered and you guys want a seller review rating ."

"Lisa was knowledgeable and to the point always asked if that. Was ok with me very pro fessional"

"Great experience. Easy transaction. Angel was very knowledgeable about their system"

"The parts we ordered were delivered on time and fit our needs. However, there is both a Driver’s side part and a Passenger’s side part. How did we get lucky enough to receive the correct (passenger side) part? Is there an option to get the driver’s side part?"

"Went smoothly easy navigating"

"Shipping was poor. Manufacturer had a week delay in shipping order. It took an inquiry to CarID before I was informed of manufacturer delay."

"Shipping was $40 for a $70 product and it was the size of a DVD player or smaller. Tried to cancel order and it was apparently too late. "

"Amazing were a small business knowing I was excited about these time he went out of company hrs to respond and that’s what we strive on keeping our customers happy! Just the fact carid and Jared looked up my last invoice on rims made it so much easier ! Hoping we can capitalize with carid on rims ! We do $10,000 just with nexen but never on the rim side ! But I know with Jared’s new motivational on rims we’re gonna try for sure! "

"I bought rims for my car and got an email the next day that the ones I wanted were not available. (Why were they on the website???) The guy that emailed me said that I could pick another set of equal or lesser value and that he would personally have them shipped expeditiously to my home. So I picked new rims and sure enough I got them right away. Well…when I received the rims they were not the right size! I thought to myself “it’s okay, I’ll just have to email them and have them send me new ones.” I wasn’t happy but I figured if they were able to reach out to me really fast about not having what I originally wanted in stock it should be no problem to get this fixed. Boy was I wrong. I have been waiting for someone to send me the return labels now for over a week. And on a weird turn of events someone from FedEx showed up to pick up the rims and I was like cool maybe they got the return labels and CardID doesn’t actually send them to me personally. Wrong again. Not only did FedEx bring the rims back because they noticed there’s no return labels on boxes they also damaged the boxes. I’ve called CardId and spent over an hour on hold just for them to tell me that they did in fact send me the return labels to my email (they didn’t). They told me that I should be receiving new labels to my email “soon”. I have yet to receive the labels, the rims are sitting in my living room, I have a cracked rim on my car hence why I needed new rims in the first place BUT here I am waiting on shipping labels because not only do I not want replacement rims at this point…I just want to return these rims and never use CardID again!!! If someone from upper management is reading this, where are my shipping labels?! Why is it that I have to wait for labels?!?! This is ridiculous!"

"Lo mejor página para vomrar"

"Ordered the part that said it would match the oem part, part number matched. Not even close to being the right part and return shipping would cost me almost as much as the part. So much for guaranteeing fit."

"My experience was not good still waiting on a retun request been almost 2 weeks in my opinion I will never shop with you again or recommend you to anyone. "

"I recently purchased an item that doesn't fit my vehicle. After speaking with a professional associate, they explained the return policy and began processing it for me. Thanks for the excellent customer service!"

"Jena went above and beyond to provide all the technical information. ALSO where to go. I'm very impressed with Jena. She is an asset and value added to your company. Thank you Jena"

"My purchase of a tire and wheel package was very disappointing. The first issue was that they shipped the order without notification, I'm very glad I was home when Fed Ex pulled in or they would have sat for 10 hours while I was at work. Two days later I had time and swapped out the old for the new. Sweaty, dirty job but it was uneventful and I was very pleased with the new look. Four hours later Fed Ex is back with a little box that felt empty. Inside were four plastic hub rings that they forgot to install inside the wheel. Without them the wheel isn't perfectly centered on the hub and it will shake. I wish they would have sent me an email to let me know to hold up. After taking the car out for a test drive I can feel that at least one of the tires is out of balance so I have to deal with that as well. I gave two stars because they did deliver what I ordered but completely ignored me when it came to customer service. I think that three days is a long time for a response to the issues I had with my order. As I indicated in the reviews title this is my first and last time to business with CARiD."