"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"Mark did a great job helping me out with my order. I receieved a radiator that did not fit my vehicle and they made sure to correct it very fast."
"Rachel was helpful in my ordering."
"Jeremy did a good job determining the compatibility of the product that I was looking for my vehicle."
"I have not received my item"
"CARID WAS THE ONLY OUTLET THAT CARRY THE DISCONTINUED ITEM I AM LOOKING FOR "
"Fast delivery. Perfect fit. "
"Always the best service and help. My fav place for everything car!"
"I recently needed to find a replacement part for my ram 3500. Chris was my customer service rep for my search. I could not ask for a more positive experience. He was patient and thorough to make sure that I was ordering the correct part. Way to go Chris!"
"My usual parts place did not have this part in stock and I found it on Carid!"
"I had been looking to buy new headlights for our Nissan Altima for two days, struggling to determine the type of bulb needed. I reached out to customer service and Melanie was so patient and kind. She took my VIN, de-coded it, and let me know what product I would. She even took my zip code to estimate shipping time and sent me a direct link to order the product. Great service!"
"She was very informative helpful and mandatory polite made return so easy very good customer service "
"Very courteous and helpful!"
"Great service, excellent quality"
"Shipping was fast and problem free. Part was perfect fit and worked great."
"Mark answered my questions very quickly. Very happy with the customer service . Thank you Mark"
A rep from CARiD.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
We apologize for the inconvenience you have experienced with your order. From what I see, your order has already been shipped out and is currently in transit to you, FedEx tracking #733761670244. Estimated delivery today.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”