"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"Quick and easy transaction. This was my second transaction and I will be ordering more. "
"The mirror was a perfect fit and came in a timely manner. "
"Had no trouble with order"
"The part I needed was available and shipped quickly. I will use CARiD again "
"Rep was great not pushy erc"
"I have used carid before and will again "
"ordered a water-pump for a 55 dodge pic-up and recieved it."
"I still have not received my package "
“Thank you for sharing your experience with us.
I'm sorry to hear that you have not received your package yet. Please reach out to our customer service team with your order information so we can investigate this issue further and provide you with an update on the status of your shipment.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”
"Christian acknowledged my request to call him back as I received feedback from my husband on the product I was about to order. He gave me his extension to call him when we were ready to order.
His response to our order & shipment was of an outstanding service. Thank you"
"It is a responsible and collaborative company"
"It was very easy and simple just follow the instructions go and drop off point and no paperwork needed just a scan an go "
"I was pleased with her customer service and positive attitude. I'm a very satisfied customer."
"Marco was a very profession and caring person he walked me through the process and made sure of any mistakes That is unusual for a salesman to do. Most of the time they are in a hurry to move on. Im sure happy with him i can say he did his job and well."
"Advertisement on their website said part would fit my make, model and year. Well it was wrong. But it they tell me I ordered the wrong part. So I don't get full refund. I will never order from this seller again. "
“Thank you for sharing your experience with us.
I'm sorry to hear about the issue you experienced with the item you purchased. We understand how frustrating it can be when a part doesn't fit as expected.
Please reach out to our customer service team with your order details so we can look into this further and see how we can assist you with a resolution. Your satisfaction is important to us, and we want to make sure you have a positive experience with us.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”
"I got what ai ordered...."
A rep from CARiD.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
I am sorry to hear about the inconvenience you experienced with your order. We understand your frustration and apologize for any disappointment this may have caused. We strive to provide accurate and up-to-date stock information, and we will work to prevent similar situations from occurring in the future. Please reach out to our customer service team for further assistance.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”