"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"All we need for me car in one place, best quality parts OEM, best price"
"Good price point and value. "
"Order was processed 3 June with an expected ship date of 12 June. That was three days ago. As of 15 June, today, I have received no update on the order, no notice that the order has actually shipped, and I have not received the order.
So ... where's my stuff?"
"Fast and on time. As always "
"Great value, on time delivery, a very pleasant shopping experience!!"
"Well packaged. A good experience with item."
"Ordered running boards now can’t find the brackets. Y’all say they don’t make them any more. You shouldn’t of sold the running boards"
“Thank you for sharing your experience with us.
I'm sorry to hear about the issue you are experiencing with your running boards. The full refund has already been issued. You may keep or discard the product, we will not need it back. Please accept our sincere apologies for the inconvenience caused. Thank you for bringing this to our attention.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”
"Angel was very helpful through a complicated procedure of return. "
"First time buying on this website and I got my product faster and in good condition. "
"Fast delivery. Customer service "
"I get a lot of Spam Calls on my phone, but answered this one. It was a representative, Dakota from CARiD. We just talked about the part I was looking for. It was a very casual and not a sales pitch conversation. Actualy enjoyed the conversation. We talked about another part CARiD may not have. Dakota explain that even though it might not be on the website, that you could call customer service and they maybe able to locate the part. Very helpful and will probably buy from CARiD."
"Nothing bad to say great experience "
"CarID always is my go to location for rims and tires. They are able to help me order all in one place and get the rims and tires mounted together and shipped for self install asap."
"Painless process, just done well."
"I contacted cari.d looking for a side mirror. I was upset because I just purchased the car a few days earlier and already somehow someone something damaged the mirror. It was very frustrating because there are so many different options for mirrors. When I called a man by the name of Rolando helped me. He explained to me all the functions types of mirrors and their features. I had no idea but he took the time and patience to explain to me. I appreciate that because I was very upset and did not know anything about the different functions of the mirrors. It was very nice that he took the time calmed me down and made me feel much better. Thank you very much car ID and thank you very Rolando. "
A rep from CARiD.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
I'm sorry to hear about the delay in receiving your order. Please accept our sincere apologies for any inconvenience this may have caused. From what I see, your order has already been shipped out. According to USPS tracking details, it out for delivery now.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”