"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"The item I ordered came quickly and was perfect.
"
"They were the exact part and were $40 cheaper than local part store."
"Everything is exactly **** they say,I trust them fully with my orders "
"Had everything in stock shipping was easy and delivered at great pace "
"Originally bought a bedliner for my truck, but then all of a sudden it was out of stock"
"CarID agent Dakota made sure with multiple orders that all parts were exact fit. Thank you for valuing my time also with quickly confirming all questions. Also my mechanic also very much appreciated it "
"Jorge was very polite, knowledgeable, & helpful. A joy to work with."
"Superfast shipping all the parts fit perfectly"
"Fast and really clean wheels"
"I called Customer service to confirm my shopping cart items and receive a discount offered to me. Jeremy was helpful, confirmed the items in my cart, my address, and applied the discount. The items arrived in good condition and with all parts included."
"I called in to inquire about some tail lights for two of our dealership cars. Felipe was quickly directed to my call and offered great and timely service. Thank you!"
"I bought some floor mats for my 2003 Ford Ranger perfect fit, made for vehicle specific"
"This is the 3rd time I have purchased products from CARID and have been very happy with the complete process and products always top notch. This recent purchase was a set of custom wheels for our new 2024 Kia our original choice happened to be out of stock and as a true professional Jarred reached out and helped with the process of finding another option he was always available for any questions. I own my own company and I know how important it is to receive great customer service which in this new world is hard to come by. Jarred 100% went above and beyond what true customer service means. Thank you again Jarred for your professionalism."
"Received my order, was missing parts, contacted customer support, within a few days I had my missing part!! Thanks for all your customer support!!"
“Thank you for sharing your experience with us.
I'm sorry to hear about the missing item in your delivery and the inconvenience this has caused. We apologize for any frustration you experienced while speaking with our representative. From what I see, the missing item has already been shipped out and will be delivered shortly.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”
"I made a mistake ordering something and they helped me through it hassle free and got things cleared right up!"
A rep from CARiD.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
We're sorry to hear about your experience with the bedliner you ordered. Our inventory levels are constantly changing, and unfortunately, there are times when items go out of stock unexpectedly. We apologize for any inconvenience this may have caused you and appreciate your understanding. If you have any further questions or need assistance with finding an alternative option, please don't hesitate to reach out to our customer service team.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”