"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"My order was canceled the no reason why provided."
"It was very good to get a call."
"Was helpful getting issue fixed"
"CarID was easy and simple to deal with. Vision wheels was easy to deal with and was quick and attentive with all matters. FedEx the shipping company screwed up everything. The wheels were shipped together went to main hub together. From there there still looking to find where they went some showed up on schedule some have yet to be heard from. Contacted Vision Wheel the Shipper and they were on it with in 24 hours of problem being noted and contacting fedex to no avail they shipped a replacements for the missing items. Moral of the story, don’t trust FedEx."
"Got back to me with my questions answered quickly, I’m definitely will be adding accessories to my car with Carid."
"Great customer service and knowledgeable staff"
"I'm a newer customer of CARiD, but so far have been pleasantly surprised. Their system allowed them to see my online shopping cart, and assist me in doing a dual payment method without forcing me to go over everything again. Even their on-hold system is funny and enjoyable and not annoying like most. It so rare anymore to find a company who's IT systems and processes actually work and are not just constantly apologizing for the problem. I don't need apologies, just make it all work and let me get on with my day - which is exactly what I experienced!"
"had everything I wanted.prices were good.kept me informed from purchase till delivery. In short I will be buying from you again. Thank you."
"Had to replace the rotors on my Mazda 6. I knew they weren't factory rotors, I looked them up,found the exact ones that were on it! They fit perfectly,and was very reasonably priced! Will be a repeat customer!"
"I received the product in a timely manner. It was the correct product. Their website is user friendly."
"Online order process, shipping and package arrival, perfect. I have always enjoyed great customer service. I wouldn't hesitate ordering all of my VW parts and accessories from this merchant."
"Service was very helpful, and the shipment was very fast. "
"Excellent products…fast delivery "
"Fast delivery and great quality"
"Very satisfied, I appreciate it "
A rep from CARiD.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
I'm sorry to hear about your experience with your order being canceled without any explanation. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”