"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"I was treated very nice and she was fast and very helpful fixing the problem I had."
"Upon calling there were no long phone tree taking you here and there. In fact, only two choices. The live person connection was almost too fast and totally unexpected but oh my what a wonderful surprise. Dakota answered the line, was most professional and was able to get my order correct and placed promptly. I must say, best overall experience with a company that must value live interaction with its customers. I’ve never had a bad product from this company, I usually order online and this was a first calling in. Great experience!! "
"Before I even purchased my product, Alex had already contacted me to help me out with anything that I might’ve had trouble with. "
"Processed order and shipped quickly. Tracking for delivery was spot on. "
"service and parts very good but shipping it would seem to be very high cost."
"i ordered an alternator from this company and they notified me that it was on back order and i couldn't wait so they refunded my money without any questions or any hassle, i will definitely use them again. "
"Very easy to navigate, great products."
"Needed replacement passenger side mirror-
got here fast and with great instructions!"
"Bumper is beautiful no issues"
"excellent in so many ways "
"Contacted seller sent pictures of part!! They said it was correct part!! It isn’t I ordered same item for same vehicle for each side!! 1 was correct other item totally different "
"Site is so easy to navigate and the prices are great."
"Not good . Not much say goodbye "
“Thank you for sharing your experience with us.
I'm sorry to hear about the delay in shipping your order. We understand how frustrating that can be and apologize for any inconvenience it has caused. Thank you for bringing this to our attention. From what I see, your order has already been shipped out and is currently in transit to you. According to FedEx tracking details, the package will be delivered on 5/29. Please feel free to reach out if you have any further concerns or need assistance.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”
"It was good & he saved me some money & I think him for it , this day & times are hard to make ends meet so my hate is off to him thanks "
"Fast service and fit exactly to my truck"
A rep from CARiD.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
I'm sorry to hear about the issue you're experiencing with the parts you received. We understand how frustrating it can be to receive the wrong product. The issue has already been addressed and the return paperwork will be emailed to you shortly.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”