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Verified
1/5

2005-01-21

"I have never had an issue with the products from cpusolutions up until now. The product I bought was memeory. When I placed the ram in my pc, it didn't work. Of course this is very upsetting considering I have to return the product and pay an additional shipping fee. "

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Verified
5/5

2005-01-19

" Will keep buying from CPU Solutions .
Fast service . Dependable , Quality Products
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
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Verified
5/5

2005-01-12

"Product was shipped the day I ordered. I also asked some technical questions about the product via phone and email, and both were answered. Product was also packed well.

Will shop there again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-11-26

"I have been purchases from CPU Solutions and there comuster service has been 100% I have been requesting items what are so new to the market and with out a dought they have them, ready to go it is so nice to work with a company that all I have to say is you know what I want. and the prices are so low that I dont have to shop are and look for the best deal. Innerclick.com will now make all purchases from CPU SOLUTIONS this company is a 10 star . If you need service talk to Todd. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-11-24

"Computer was delivered on time. Had it up and running faster than I expected. Great people to deal with. Will be using them again. Very professional operation. Thanks!

-A.C. ROBINSON
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
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Being trustworthy
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Resolving problems
N/A
Being knowledgeable
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Being easy to reach
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Overall customer service
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-11-24

"I think CPU Solutions is great! They offer better prices than standard retailers with the same quality products. I do all of my purchacing through CPU Solutions. Our Account Rep is great! I'm glad I found CPU Solutions and I recommend it to all of the people I do business with."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-11-09

"This is the 3rd time I've ordered from Cpusolutions. They've got the products I need at the prices I want and there customer service is second to none. I will continue to use them as the main source for my computing needs."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-10-14

"This is my third order from them. I find their prices are the best and they're fast & reliable. First I bought a new PC to use as my Linux server. Even though it was custom built, it arrived in less than a week. Next I added another drive to it. Now I bought the same 120G Seagate drive for my Mac G4 since I haven't seen one for that price anywhere else."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
Overall customer service
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2004-10-01

"Odered and recieved a non-functioning UPS. Several emails. Cust service stopped returning my emails."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-09-16

"I have ordered for work and for personal items and their service has been outstanding.

All products are securely packaged and shipped in a timely manner.

They are one of the few companies that accept purchase orders.

Excellent company.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Being easy to reach
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Being knowledgeable
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Resolving problems
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Making decisions on their own
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Being trustworthy
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Overall customer service
Customer service making decisions on their own
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Customer service being easy to reach
Customer service resolving problems
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Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-09-14

"I am writing this letter to you to commend you on your orders. I haven’t placed large orders in the past but I have had a few. Last week I ordered a motherboard combo with a case and DVD Burner. I received everything quicker than when I expected but on time according to your schedule. Everything worked just fine. I am a little unhappy with the case and wish I had spent a few extra dollars on a different one, however I want to point out that that is not your fault it is my own. Monday afternoon I placed another order for a power supply and floppy. I noticed it is scheduled to be delivered tomorrow the 15th. I am very happy with your prices and service. Thank you."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Resolving problems
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Web site being easy to use
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Verified
5/5

2004-08-29

"If you are in doubt about ordering from this company, put that thought behind you. I have never had such a great experience over the internet! I ordered a barebones kit late night on Thursday and cheap UPS ground. It arrived early Thursday the next week. It was packed very well. It probably would have made it to the moon and back. I was notified by e-mail when it was shipped with a tracking number, and when it was delivered. Ofcource the computer worked when I first powered it up and it is working just fine now. This might be what everyone, including me, expect from a e-company, but I have had some really BAD experiences from internet companies. I'm sure you have too or you woulden't be checking out the companies on resellerratings.com. We have over 50-computers online at our business and I will orded from here again and again. My wife says I'm a certified computer geek, so just give these guys a try..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
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Product Returns/Refunds/Exchanges
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Web site being easy to use

Verified
5/5

2004-08-25

"This was my first purchase with this company. I bought a Broadway 712-4HLW-Blue computer case from them. The order was placed on 8-15, they shipped it on 8-16, and I received it on 8-18. Item was very well packed and no damage happened during transit. I had called this company the next day to get the tracking number. The guy I spoke with was very polite and said he just sent it out and that ups will send me emails when it ships and when they drop it off. Sure enough later that day I got the ups email. I'm very pleased with my transaction with this company. They have earned a future customer. Good job!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused

Verified
5/5

2004-08-16

"One week to ship barebone with basic assemble and test option and cheapest shipping option. Was well-packaged.. double boxed with heaps of styrofoam peanuts, and all equipment arrived in excellent working condition, with no scratches, dents, etc, even though the outer box was torn (presumably in shipping).

All components received were exactly as advertised.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-08-05

"I ordered a barebone PC package from them. Not only was it a very nice product. But it was the cheapest i found anywhere. I would definatly deal with this company again. The customer service was awesome. They replied to all of my emails rather quickly. I ordered this on Friday the barebones it takes 2-3 days to ship and then 2-3 days for delivery, i recived my package the next friday! Very fast, very cheap, and very good quality!! Would reccomend to ANYONE!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
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Resolving problems
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Overall customer service
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability