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Verified
1/5

2008-05-26

"I purchased a Moto V180 and the phone that was sent to me looked like an used phone! The phone did not pick any signal at home, which is located right next to an at&t tower. The back cover was loose and came out with even a slight jerk. The software had a lot of French and overall it seemed to me as if Cellhut was trying to sell European reject phones to American consumers. Whats even more worse is Cellhut's return policy that states that I have to pay for the UPS charges, including insurance! The phone itself was $50! I will never buy a product again from this web-site. If you are reading this, you shouldn't too.

Added on May-27: If AT&T reception requires Quad band, the phone should not pick up any signal at all. Why does the phone intermittently lose and pick signals.. even when it is unmoved!
"

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Verified
1/5

2008-05-25

"Sent a faulty cellphone. According to the cell hut Representative the cellphone model seems to be faulty but it appears still to be on the site. Had to ship it back with my money. No reply to my questions on shipping costs. Unprofessional.
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I returned the phone and see that it was received on May 30th. I do not see any refund till now.
I spent more than 20 minutes on hold to talk to cellhut rep. That makes a total of 2 hours on phone for this disaster of a order.

At first i thought it was an isolated case where i felt you do not care about business. I call back after seeing the resellerratings.com reply "Please give us a call at 1-***-***-**** so we may reconcile the errors." . That was joke waiting on hold and talking to just know that my refund has not been processed even after the phone was received 7 days ago.
I am extremely disappointed.
"

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Verified
5/5

2008-05-19

"Great website would recommend to all. Ordered a W375 Motorola phone with overnight delivery at 7.30 pm and got my phone next day at 8.00 am in the morning. Great service would buy from them again"

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Verified
5/5

2008-05-17

"Item was exactly as described, new in box. Got a Plantronics Discovery 645 headset for $30 flat, including shipping. It was sent UPS ground. But I ordered it on a Monday, got it Wednesday afternoon. I am very pleased with my order!"

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Verified
5/5

2008-05-16

"Bought Motorola V180 cell phone. Lowest price that I could find in the internet. Arrived promptly on the second day. Very reliable seller, will buy again."

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Verified
5/5

2008-05-15

" The N95 is hard to find at a decent price. Lots of sites list it as below 600 bucks, but I wanted the 8Gig model, and with those specs the prices skyrocket. Cellhut.com had it for 700 which is an amazing price for this model. Needless to say I ordered it right away and even called the customer service dept. to see if I was getting the right model, they were great to deal with. Awesome service, everyone order from them!"

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Verified
5/5

2008-05-10

"Transaction went smooth. They Sent emails notifying me of the purchase status. Item arrive fast and in perfect condition. "

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Verified
2/5

2008-05-05

"I ordered the Motorola L2 and payed extra for 3 day shipping. While I was happy the phone arrived on time, I was UNHAPPY for a couple of reasons. 1) Detailed usage guide was in ITALIAN! of no use to me. 2) The charger that arrived with the phone was for the Hong Kong region!! I specifically called prior purchasing the phone to ask for a European charger but recieved a useless one instead. I now have to go find and purchase another one. 3) The phone is supposed to be pre-programmed with numerous ringtones and other software, however, the phone arrived blank. Thank goodness for its bluetooth feature that allowed me to upload a ringtone and therefore know when I am recieving a call!! Keep in mind it's only been a week and a half with the phone...this list could get longer! "

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Verified
1/5

2008-05-03

"The selection button on the phone didn't work, which makes it a pain to use. So, when I went to return it, they made me pay shipping and they had all of these restrictions. I won't be ordering from CellHut again."

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Verified
1/5

2008-04-30

"packaging was so poor, i didn't even get the merchandise!!! what i received instead was a standard white envelope with a small ziplock bag with nothing inside! i'm not sure who's responsible for my missing merchandise (usps or cellhut) but i'm sure better packaging would've prevented any item loss. I'm very disappointed and won't be buying from this store again!"

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Verified
2/5

2008-04-17

"After this review, Cellhut has promptly refunded my money. I think their customer service is getting better based on their comments to my review below.


I have faced problems time after time for this order from Cellhut. First they sent me a piece that wasn't working. Then when I asked about return/ exchange, the manager gave me a RMA after I emailed him about my dissatisfaction. He had to call me for fear of a bad review I guess (I was one of the people selected for customer review through an email). Anyway, i thought that since he told he will take care of the issue, i hesitantly shiopped the product back (which cost me again)and have been only hoping for a refund since. I sent emails asking about the progress atleast twice, the most recent being march 28. But guess what nobody seems to care anymore. I think it is obvious the store didn't care when they found out that I haven't given a review. Well, let them think again now.
"

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Verified
1/5

2008-04-09

"I made a purchase on April 2nd and was suposed to receive my package(Sony Ericson w200i) in 4-5 days. However, after 3-4 days someone from cellhut called me up and informed me that they did not have the phone I had ordered in stock and asked me if I was ok with a different color. And I told them that I would want to take a look at some pictures before I ordered the other color. And I looked at the pics and thought it didnt look as good but since this was a gift and I wanted it shipped ASAP, I called up cellhut and to inform them that I will take the alternative color for the phone. And then the customer rep tells me that they are out of stock completely. And he was very rude in the way he spoke and was not friendly what so ever. So i asked him what can they do to fix this and why it took them so long to get back to me and they had already taken my money the day i placed the order. And he was like this is for security verification and all that. But the point was my money was taken out and my phone was not delivered and when i asked them for an explanation they didnt have one n neither did they do anything to fix the problem. I agreed to pay a little more to get a different phone but the guy was like i will cancel ur order and u go online and place another order. I shop a lot online but this was one of the worst companies that I hve shopped with.
DONT USE CELLHUT TO BUY UR PHONES
"

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Verified
3/5

2008-04-09

"The signal from Jabra BT2040 Bluetooth Headset is so noisy. I would not recommend it to anyone."

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Verified
5/5

2008-04-04

"Extremely satisfied with the transaction. Got the phone for the lowest price and was delivered next day with free shipping!!"

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Verified
4/5

2008-04-03

"Ordering through Google CheckOut and shipping were fast and efficient - a few issues with the CellHut products suggested as add-ons, headset not compatible, wrong power adapter listed as compatible with phone I ordered, product page fails to mention that a case and power adapter are included with the phone. Minor quibbles - the addons came to less that the shipping would have been had I not ordered them - so really no complaint to speak of. Love the phone. Would definitely order from CellHut again when the need arises. Excellent Prices!!"

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