"Fast and easy, no surprises!!"
"Always timely shipping and have never had any problems with my orders. Highly recommend."
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you've consistently enjoyed timely shipping and smooth orders. Your recommendation means the world to us! We can't wait to serve you again!”
"I have been using contact express for years now. They make ordering contacts very easy!"
“Wow! Thank you so much for your amazing 5-star review! We’re thrilled to hear that you've been with us for years and that you find ordering contacts easy. Your loyalty means the world to us, and we can’t wait to continue providing you with great service!”
"Offered discount then removed it when we went to pay as we are not "new" customer. Horrible trickery to get us to buy product, and changed price at last minute. "
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”
"Loved the service . Fast . Took few days and got my order .
Thank you "
“We're thrilled to hear that you had such a positive experience with our service! It's fantastic to know that your order arrived quickly and that you loved everything. Thank you for your kind words and for choosing Contactsexpress.ca! Your satisfaction is our top priority! ”
"Happy with this website! Have been using it for years"
“Wow, thank you so much for your fantastic 5-star review! We're thrilled to hear that you've been enjoying our service and selection for years. Your loyalty means the world to us, and we can't wait to continue providing you with the best experience possible. We're excited to have you as part of our community!”
"Glad I can get my contacts sent to me quickly and reliably. Easy to find all kinds of brands etc, glasses can be ordered too "
“Thank you so much for your wonderful review! We're thrilled to hear that you find our service easy and reliable. It's fantastic that you appreciate the variety of brands and the option to order glasses too. Your feedback motivates us to keep improving and providing the best experience for our customers. We look forward to serving you again soon!”
"lots of promo codes and direct insurance billing"
“Thank you so much for your fantastic review! We're thrilled to hear that you found our services easy and affordable. It's great to know that our promo codes and direct insurance billing made a positive impact on your experience. We appreciate your support and look forward to serving you again!”
"Overall everything is good. Delivery time has changed which is confusing. And I don't understand what is processing fee. "
"It was easy ordering from this company and cheaper than clearly which is great! I will hopefully order in the future if the total is lesser that the competition. Thank uou for your services!"
"Convenient, fast delivery and reasonable price. "
"I find that I get the best prices in Canada here, and their website is very simple to use."
"Contacts express use to be more affordable until it was bought by another company. I use to get multifocal contacts (2 boxes of six monthly) for 110.00 the prices have doubled. "
“Thank you for reaching out and sharing your feedback. The pricing for contact lenses is influenced not only by our structure but also by manufacturer pricing changes, which can impact the final price. We’ll be giving you a call shortly to review our current discounts and see if we can help find a solution that works for you. Thank you for being a valued customer, and we look forward to assisting you.”
"I’m a repeat customer and contacts express is the best. Contacts delivered quickly and free sunnies is a nice touch! "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're a repeat customer and that you find our service awesome and easy! It's great to know that you appreciate the quick delivery and the free sunnies! Your support means the world to us, and we can't wait to serve you again!”
"It end up being overpriced with processing fees etc "
“Thank you for reaching out and sharing your feedback. Thank you for sharing your feedback. We understand that added fees can make purchases feel overpriced, and we’re sorry for any frustration this has caused. Our pricing is influenced by various factors, including manufacturer pricing, which can impact the overall cost. We’ll be reaching out with a call shortly to review any available discounts and see how we can help make your experience better. Thank you for giving us the opportunity to assist.”
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Wow, thank you so much for your fantastic review! We’re thrilled to hear that you found our service fast and easy, just the way we aim for it to be! It's great to know that we could meet your expectations without any surprises. Your satisfaction means the world to us, and we can’t wait to serve you again!”