"Shipping should be free over $100.00"
"Ordering contact lenses was a breeze and the website was very easy to use and navigate."
"I've been buying from your company for several years now and I have had prompt service "
"Easy and effortless, great spot"
"Site are very difficult to navigate"
"If you have a low price guarantee hidden fees should not be added to the order total . Nearly $10 processing and handling fee should be incorporated into your website pricing . "
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"very easy to find the product. price is amazing"
“We are absolutely thrilled to hear that you found our site easy to navigate and that you loved our prices! Your satisfaction means the world to us, and we can’t wait to continue providing you with great products and services. Thank you for your fantastic review!”
"I had an amazing young man named Mike who helped me after I made mistakes in my ordering. He was kind,sweet and very helpful!. That is why I always go to CONTACT EXPRESS. THANKYOU UMIKE From JoAnne E."
“Wow, JoAnne! Thank you so much for your wonderful review! We're thrilled to hear about your fantastic experience! We truly appreciate your loyalty to CONTACT EXPRESS, and we can't wait to serve you again! Keep shining!”
"Was quick and easy to order my prescription contacts and says it will be here tomorrow."
“Wow, thank you so much for your awesome review! We're thrilled to hear that your experience was quick and easy! Our team works hard to ensure a seamless ordering process, and we're excited that your prescription contacts will be arriving so soon. Your satisfaction means the world to us!”
"Good deal, mobile layout confusin and autoship is a scam if its checked by default wtf."
"BEST PRICE AROUND, EASY TO ORDER"
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you found our prices unbeatable and the ordering process easy! Your satisfaction means the world to us, and we can’t wait to serve you again soon!”
"Easily ordered and am happy with the possibility to claim the insurance directly."
“Thank you so much for sharing your fantastic experience! We're thrilled to hear that you found the ordering process easy and that you could seamlessly manage your insurance claim with us. Your satisfaction means the world to us, and we can't wait to serve you again!”
"Great pricing. Fast delivery. "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you enjoyed our great pricing and fast delivery. Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"Always consistant shipping. Prices are changing frequently."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you find our shipping fast and consistent. We truly appreciate your feedback about our pricing, and we're always working to bring you the best deals possible. Your support means a lot to us!”
"Très satisfait, expérience appréciée "
“Merci beaucoup pour votre fantastique retour ! Nous sommes ravis d'apprendre que vous avez eu une expérience appréciée avec nous. Votre satisfaction est notre priorité, et vos mots nous motivent à continuer à offrir le meilleur service possible. À bientôt pour de nouvelles expériences !”
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you found the experience easy and effortless. It's our goal to provide a great service, and your feedback reinforces that we're on the right track. We truly appreciate your support and can't wait for you to visit us again!”