"Great discounts, easy to use website "
"Awesome site will defiantly re order form here"
“Thank you so much for your awesome review! We're thrilled to hear that you love our site and had a great experience. Can't wait to serve you again on your next order!”
"great pricing and shipping. Thanks!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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"Second time ordering, great fast delivery. Couldn’t figure out how to get auto delivery on my order if I tried though. But I’ll continue ordering either way, love the convenience "
“Thank you for your kind words! We're glad to hear you're enjoying the service and fast delivery. I’ve checked your account, and I can confirm that your subscription is currently active, so your auto-delivery is set up. If you have any questions or need help managing it, feel free to reach out. We're here to assist!”
"after i clicked place order, noticed a "processing fee" that was probably mentioned in the small print somewhere but is distasteful."
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"So much easier to order! Thank you!"
"My insurance company is not a direct billing partner which is disappointing"
"Offering discounts but having to spend a certin amount.
charging shipping.
Im constintly sent promotions by text with links that don’t work.
Honestly its cheaper to purchase at a store."
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”
"I love that I can order contacts on line for a fraction of what I would pay at the drs. They typically arrive with in 3 days! "
"Shipping and "processing" fee is a bit much "
"I was able to place my order quickly"
"Love that it takes 5 mins to reorder. "
"Orderwd 4 times before. Fast. easy. No bull on the web site. Arrives on time. Correct product. "
"I liked the filter options. And "out of stock" items or "no longer in production" are removed for less frustration during search"
"Very efficient and easy service to use. I have used this company a few times and found them to be reliable. Thanks "
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you found our ordering process easy and that you enjoyed our discounts. Your satisfaction means the world to us, and we're glad our website made your experience a breeze! Keep enjoying those great deals!”