"Reste à évaluer après réception "
"I can't believe how easy it was! User friendly and the price makes me want to have a pair for everyday of the week!!"
“Wow, we're thrilled to hear that you found our service so easy to use! Your enthusiasm for the user-friendly experience and great pricing truly makes our day. We're so glad you’re considering having a pair for every day of the week! Thank you for your amazing feedback!”
"Earlier, your plus point was economical prices due to decent discounts but now discounts are minimal and added shipping cost in not good as clearly doesn't charge that. This time I didn't' buy from clearly only because they have my choice out of stock."
“Thank you for your feedback. We understand your concerns about pricing and shipping costs, and we’re sorry that the discounts didn't meet your expectations this time. We will review the discounts on your order and reach out to you shortly to discuss further options. Your satisfaction is important to us, and we appreciate your input as we work to improve.”
"took multiple tries for payment to succeed. I got an email with a 30% off code and the code wasn't working - very disappointed - only got 20% off "
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”
"price increase - contacts have increased $15"
“Thank you for your feedback. We understand the frustration with the price increase, and we want to clarify that prices can fluctuate based on the manufacturer's pricing. However, we’ll review the discounts available and reach out to you to see how we can assist. We appreciate your understanding and will be in touch soon.”
"best quality, quantity and price"
"Shipping seem very expensive"
“Thank you for your feedback! We understand your concerns about shipping costs. We want to let you know that we offer free shipping on orders over $179. If you have any questions or need assistance with your order, please don’t hesitate to reach out. We appreciate your input and look forward to helping you!”
"Assurance facile à envoyer
Merci "
"This is my first time online order and I did it!! Thank you!!"
"Quick and easy to order new contacts. "
"everytime i shop for contacts, easy shopping and payment and delivery is quite quick.. products have always been perfect. "
"love the quick shipping and easy order process, especially love the big discount for new customers!"
"noticed I could try direct billing to my benefit provider and that is fantastic!!"
"No transparency until payment about the processing and shipping fees.
What’s the point of saying it’s best price if you are to flood us with extra charge ??? What can we expect next ? Surcharge for breathing ?"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Easy to enter prescription and had my prescription in stock when other places didn’t "
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Merci beaucoup pour votre évaluation 5 étoiles ! Nous sommes ravis d'apprendre que vous avez trouvé le processus d'achat facile. Nous avons hâte que vous receviez votre commande et espérons qu'elle répondra à toutes vos attentes. Votre satisfaction est notre priorité !”