"Good pice good service quick shipping on time delivery"
"I didn't understand the 24 cad fee for "processing" it's seemed like in the end it's the same price as the rest."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"J’ai pas réussi a avoir mon 15 % de rabais "
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.
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"Facile à comprendre, simple."
"Subscription and the 20% off is much. Better than any other companies. "
"Was easy to find colors lenses. So I chose one of each color lol"
"Ordered on line, so easy and fast delivery."
"Hoping green shield Canada gets added to the direct billing options list. Otherwise very happy with the ease of ordering and shipping. "
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our product and enjoyed the ease of ordering and shipping. Your feedback about adding Green Shield Canada to our direct billing options is invaluable, and we will definitely take it into consideration as we continue to improve our services. Thanks again for sharing your thoughts with us!”
"Contact lens prices keep increasing!"
“Thank you for your feedback. The pricing is based on the manufacturer's cost, but we understand your concerns and appreciate your input. We'll review the discounts and will reach out to offer further assistance. If you have any other questions, feel free to let us know. We're here to help!”
"Extremely easy and efficient insurance claim process. "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our insurance claim process easy and efficient. Your satisfaction means the world to us, and we’re so glad we could make your experience a positive one! Keep enjoying the benefits of your insurance, and we look forward to assisting you again in the future!”
"System to bill directly to my insurance provider worked amazing! Also they have a great costomer service help line!"
"I loved how easy it is to navigate"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our website easy to navigate. It's our goal to make your experience as smooth as possible, and your feedback truly motivates us to keep improving!”
"Easy and great ordering. Orders always arrive promptly."
“Thank you for your fantastic review! We're thrilled to hear that you found the ordering process easy and that your orders always arrive promptly. Your satisfaction means the world to us, and we can't wait to serve you again!”
"Easy to navigate, easy to place an order and process payment within minutes!"
“Thank you so much for your amazing review! We're thrilled to hear that you found our site easy to navigate and that your ordering process was quick and seamless. Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"Their website made it easy to buy my contact lenses and submit a cliam to my insurance."
“Thank you for the fantastic review! We're thrilled to hear that you found our website easy to navigate and that buying your contact lenses and submitting your insurance claim was a breeze. Your satisfaction means the world to us, and we can't wait to serve you again!”
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Wow, thank you so much for the fantastic review! We're thrilled to hear that you had such a great experience with us. Your kind words about our pricing, service, and shipping mean the world to us. We can't wait to serve you again soon!”