"Always great quality at lower prices "
"Easy online order for a new customer"
“Thank you so much for your fantastic review! We're thrilled to hear that you found the online ordering process easy and user-friendly. Your feedback means a lot to us, and we're excited to have you as a new customer! If you need any assistance in the future, we're here to help!”
"The discounts could be better. I wanted to just try a couple packs of contacts but couldn’t use the coupon because I didn’t buy enough. You should offer the discounts on everything
"
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”
"It is easy and fast to purchase, feeling good"
“Thank you so much for your fantastic review! We’re thrilled to hear that you found the purchasing process easy and fast. Your satisfaction is our top priority, and it's wonderful to know that you had such a positive experience. We can’t wait to serve you again!”
"Was easy to order definitely will be ordering again "
“Wow, thank you so much for the fantastic review! We're thrilled to hear that you found the ordering process easy and that you're planning to come back. Your support means the world to us, and we can’t wait to serve you again soon!”
"The experience has always been easy and efficient."
“Wow, thank you so much for your amazing review! We're thrilled to hear that you've had such a positive experience with us. It’s fantastic to know that you find our services easy and efficient. Your support means the world to us!”
"online promo is good but then you add $20 in processing
shameful, I will shop for different seller because of this"
“We appreciate your feedback and want to address your concerns regarding our processing fees.Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Very easy to find the contacts I was looking for and to place my order for the first time"
"Always have the best price, re-ordering is easy and package comes quickly."
"I like the lenses but there are other suppliers cheaper but I do not have an account with them. "
"very pleased that i received %30 off my first order :)"
"Straight forward reordering "
"Great service, perfect price and quick delivery "
“Wow, thank you so much for your amazing 5/5 star review! We're thrilled to hear that you had such a positive experience with our service. Providing great service at fair prices and ensuring quick delivery is what we strive for, and it's fantastic to see that reflected in your feedback. Your support means the world to us!”
"Everything is great, however just the chat button for support was usually in the way for my big thumb on my small phone. Mainly when needing to press buttons to move onto the next step/page. "
"Similar experience to other online sellers. Smooth. I was hoping to combine the new customer discount with the autoship discount but unfortunately only could use the one. As a result, I saved $10 from the other company. Hopefully next time I go to reorder I’ll still see savings. "
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you consistently enjoy our great quality at lower prices. Your support means the world to us, and we're excited to continue providing you with excellence in every order!”