"I always use this web to shop my contact lenses, easy and quick service."
"Love the quick service, and I can no longer get these contacts from my optometrist "
"Thankfully my contacts were on sale because your “processing” fees are high and you don’t offer free shipping over a certain amount, which you definitely should. "
"30% your first purchase?! AND free shipping?!?! SOLD!!"
"Easy process, and cheap prices. "
"Good morning . Nice Company and Thank You."
"With first order my contacts where wrong but customer service was great. Got store credit. Delivery fast. Just ordered more contacts and sunglasses "
"Very easy to find the contacts that I required. after finding contacts just a few strokes I had entered and the order was ready. As a new customer took a few minutes to enter billing and shipping information. Payment mode and done. Less than five minutes to complete the order. Had I been a repeat customer it would have been quicker."
"Was able to choose and purchase my contacts in 5 mins. "
"Second time I order and hope they arrive soon coz my last lenses are ripped"
"For a couple years now I have been ordering my contacts from Contacts Express because you always have the best prices. Ordering online is quick and easy and the contacts are delivered quickly as well. I've never had any issues and will continue to shop with you."
"Really easy to reorder and to have shipped right to your door"
"I do not appreciate the added processing fees"
"Did not receive a coupons code discount "
“Thank you for your feedback. We’re sorry to hear that you didn’t receive your coupon code. To help us resolve this, could you please confirm if you are subscribed to our email list? Many of our discount codes and promotions are sent via email to our subscribers.
If you're not yet subscribed, we'd be happy to assist you in signing up so you don't miss out on future offers! Let us know how we can assist further.”
"This is the second time I order my contacts , they are wonderful
I highly recommend contacts express"
A rep from Contactsexpress.ca, KitsAndreaM, has responded:
“We understand how frustrating processing fees can be, and we appreciate your feedback. We strive to be transparent about all costs, and your concerns are important to us. We're continuously looking for ways to improve our services and provide a better experience for our customers. Thank you for sharing your thoughts with us.”