"Excellent customer service, excellent products. Been a long time customer of Coolerguys, but haven't ordered from them in over a year, glad to see their product and service hasn't changed since the last time I ordered from them. Definitely a highly recommended company."
"These guys are great!!!! They always ship ultra-ultra fast!! Great email communication, products get to you in perfect condition, and great products for the price. I have installed two of the window kits in my computer, and a customers computer. I am happy with mine and my customer was all excited about his.
Thanks coolerguys for being the one that I prefer to buy from"
"Ordered a couple of cases from them, recieved email conformation sent next day with tracking number. no complants"
"I've always recieved excellent service from these guys. I have ordered various items and have been very satisfied. I would highly recommend."
"I bought a Vantec Nexus Rheobus.
The first one they sent me started smoking so they paid me $10 to ship it back to them, and in a few days they sent me a brand new one.
They always answered my questions about the order during this time within the same day."
"Very good transaction as usual.Items packed,shipped,and arrived in a timely fashion.I wish more companys could get it right like CoolerGuys."
"Nice prices, fast shipping, great communications!!"
"I was in the market for a blue cold cathode light for a system I'm building. Coolerguys had one in stock that was on sale. My order was processed and shipped quickly and I received the light right on schedule. You can't ask for anything more."
"Shopping on the 'net isn't always about price. First, they had the exact item I was looking for (and failed to find elsewhere), and second had a super price to go with it - but what really separated this company from the crowd was their incredible customer service! Coolerguys.com truly knows what "100% Customer Satisfaction" means! Thanks!"
"After neglecting to send me 3 120mm radiation fallout fangrilles, just sending me the other 2 80m models that I ordered, I emailed their customer service, who offered to send me 3 120mm fangrilles of my choice, since they had no radiation ones in stock, in addition to 2 matching 80mm fangrilles, and letting me keep the other 2 80mm ones for myself. This is the type of customer service that all companies should strive for. Initially, screw ups annoy me, and it's always good to let a customer know if an item is out of stock, but making good on the issue is what's even more important, and what's the redeeming factor in my eye. Great, quick service, and while the prices may not be the best, you get your money's worth in the customer service. Great, friendly, generous people who care about modding and the consumer. Definately buy from them."
"I've ordered from these guys several times in the past and they have done nothing but exceed my expectations for an online retail outlet. I've sent in numerous questions regarding products on their site and they have always been answered quickly (sometimes as fast as within minutes of sending the email.)
I highly recommend them and will continue to purchase equipment from them in the future."
"Been very satified with (Tim at) Coolerguys. This is my third order from them. My first order was for the Koolance Exos just before Christmas. I'm sure it was a very busy time for them as it took them an extra day to ship my order. I had requested 2nd air shipment but because of the one day delay in shipping they shipped it next day air at NO extra cost to me. On my second and third order I messed up on the shipping and billing information but Tim got back to me very quickly and was able to clear up my screw ups! Thanks Tim.
Overall I highly recommend Coolerguys.
John "
"This is my second purchase from Coolerguys and definitely not the last. I ordered the PCToys Casemaxx 610 case. It's sweet!!! And these guys got it from the west coast to the midwest in 3-1/2 days! Great shipping. I wouldn't hesitate to recommend a purchase from Coolerguys if you want a good product shipped on time."
"I have been purchasing products from Coolerguys for well over two years now, and I have never had a problem with them. Since they are local to me, I was able to pick up merchandise at their offices for a time, although this is no longer possible. Nonetheless, they provide excellent products and service."
"I've oredered a fan grill. But I made a stupid mistake. I ordered a 92mm version and I needed 80mm one.
After emailing them I got a reply first thing in the morning saying they'll take care of ot. But after an hour or so I got another email saying that my order has shipped (fast!) and they will send an 80mm version for free and I don't have to return the 92mm one !
This was my first purchase and definately not the last one.
Thank you CooolerGuys!"