"I have ordered L13 Cree XP-E Q5 Bike Light from dx.com and everything was OK. Firstly package was lost but they send me another one free and now I have very good for the money bike light."
"Very low prices and wide range of products, but i had problem with long delivery"
"Please do you self a favor and skip this website. I place 2 orders and they did not ship and now I am on a dispute thru PayPal.
Try to call any of those costumer service numbers and you will see !!!"
"everything is great! everything is great! "
"I have ordered two times from Dx.com.
Both orders came in two packages because something was out of stock.
The 2nd order came 2 months later.
Despite the long delaying dx.com is a quite correct e-store company.
The products have good quality and the custom service is very helpful."
"I bought a camera at DX, and was satisfied by the quality.
Unfortunatelty, de power adapter broke, so i couldn't load the battery.
After one week of writing with Sabrina ( DX helpdesk service), i got an email with the return number and everything.
It all went smoothly, and now i'm waiting at my new camera.
Nice job!"
"I've made few orders fro, dx.com and I have to say that I would use that store again.
It's true that the shipping may last long but I think it's not fully store's fault.
I had defective item and had it fully compensated, nothing to complain about customer service."
"i made 2 orderes and prce/quality was fine. one problem i had they offered me refund. i sugest it."
"Overall i love dx service. This order came in about a month and all the items were in perfect condition!
However beyond one order i want to write the best thing and the worst thing about dx
The best
*Great costumer service: They solve everything, very efficient !
*Prices and offers
*Plenty of products !
The worts
*You cannot choose the post service, DX YOU NEED THIS OPTION !! between chinapost,swisspost , hkpost etc !! even if you charge a litttle for choosing !!
in the past they used to send me everything by chinapost, and chinapost lost in december 5 of my packages.
*Matching price policy just DOES not work at all. this policy should take a maximum of 1 week (other us services match the price to the costumer almost the same day or inmediatly) in dx can take months, which makes the porpuse of match price inneficient."
"The store has a many variety of products, but sometime an item takes a very long time to ready stock. Just like my last order, at first I ordered 4 items, but after a week 2 items are not yet available, so I cancel the unsent items."
"Ordered 18650 batteries 3 months ago (this is not a joke) for $20. After one month wait, DX asked me to wait another 2 weeks. You add super poor e-mail exchange (takes them about a week to answer), and a totally useless chat (chat team doesn't have authority on orders ?).
Edit: After writing this review, the order suddenly showed up. "
""It was my first order here in DX, and i'm very happy :) Good services, fast shipping and low prices"."
"? ????? ? DealExtreme ?? ???????. ????????? ????, ?????? ???????, ????. ??? ??????? ??????? ????????????? ?????????, ?????? ???, ??? ? ???????????. ?? ?????????, ? ?????? ????? ? ???? ??? ?????. ????? ???????? ???? ( ??? ?? ????? ??? ??????) ? ??????? ??????????? ? ???????. ?????????! ????? ?? ????? ? ??????? ???????, ??, ? ?????????, ?????? ?????. ??????????? ???????? ??????? ??? ????? ?? ??? ?????. ?, ???? ? ?????? ?????? ??? ?????? ????????, ?? ?? ?????? ???????? ?????????. ???? ??? ?????????? ?? ???????, ??-?? ?? ?????? ????????, ?? ?????? ????? ? ?? ????????. ????? ??????????????? ?????????, ???????? ??????? ??? ??????. ?????? ????????? ?????????? ??? ???. ??? ????????? ????????????? ?? ???????? ?? ??????? ? ???????? DealExtreme. Alexander LF"
"Great shop! Everything that I bought until now came as described. Once I received a product with some problems but DX did not exitate on sending me a new one! Great experience!
ID: SirJangada"
""Very good cooperation and professionalism. Satisfaction is bought and cooperate with this seller.""