"Unfortunately, I came here AFTER placing my order.
I priced a printer via Pricescan before ordering and these
bozo's came up with the best price as well as a "safe shopping site" with
5 stars!! Now they are no where to be seen on the Pricescan list...."
"I just got the "unable to ship in a timely manner" email,, I"ll be checking this afternoon to see if they charged my visa or what. I'm not letting it go though, i"ll have the better business bureau get involved if I have to. Ems is bbbonline certified till 2003 so..."
"Same experience as so many others. $310.49 of equip ordered on 27 July and confirmed by EMS. Then a message from EMS on 4 Aug that orders were unilaterally cancelled. Checked my Visa account, EMS had run through the charges on 27 July. Called Visa, contested charges, advised them to alert their fraud division. Clearly something is awry at EMS. Florida Div of Consumer Services accepts online and phoned complaints and should be swamped concerning EMS. See http://legal.firn.edu/consumer/complaint.html. You may help stop a crime-in-progress."
"Placed my order on the 31st, got charged on 8/1. On 8/4 I got a e-mail saying they can't ship it out and they are cancelling my order. Now the price is higher than it was before. Looks like they scammed everyone to get site traffic. Horrible company to deal with. I still have not received my refund yet. "
"Took my order, charged my card, 4 days later canceled my order, to this day have not seen a refund."
"My first and only experience with this company. I will never do business with them again."
"This is one irresponsible company. They take your money and then just sit on their ass for a couple weeks (maybe to collect interest?). Then they tell you order is CANCELLED (by them) and then jack up the price by $40 on a $150 item. Bait and switch.
But wait! They don't refund your money! So now you have to go to the hassle of calling up the cc company and disputing the charge.
Unless you're a sucker and want to play that game, don't buy from these losers, period."
"Purchased online, same crap as others. Numerous contact attempts returned negative results. Received email this morning stating that they were cancelling the order, not me. Have already contacted credit card company to dispute charge. Am not going to play the wait and see game with these people. Have also taken the liberty of filing a formal complaint with my employer the Florida Department of Agriculture and Consumer Services. For any one else that's interested you can find their website at http://www.800helpfla.com/~cs/"
"I placed an order for a monitor. I received an order acknowledgement and my credit card was charged. Three days later I received an eMail saying they would be "unable to ship the product in a timely manner" and cancelled the order. This is clearly a bait and switch as the advertised price was darn good. I WILL NEVER CONSIDER PLACING AN ORDER WITH EMS COMPUTING AGAIN!!!!!"
"EMS Computing has been a very undesirable company to deal with. I placed this order on the the 30th and received no communication till a week later stating that they will be canceling my order since they would not be able to ship it with in a reasonable amount of time. This however does not give them the right to charge my credit card and then credit me back who knows how many weeks later. The most annoying thing is that instead of contacting of my cancelation they decided to keep me there customer in the dark. The thing I really dislike the most is that even though they said they couldn't ship it to me within a reasonable amount of time they still say my case is in stock and available. It will just cost me $50 more to purchase it. I personally have no problems with companies making mistakes and owning up to it. But EMS Computing seems to like to lie to there customers. I personally find this appalling and will not patronize this establishment again. I recommend the same to you."
"Same as everyone else. Free shipping, great price, order cancelled. Does anyone know if it is illegal to cancel an order when they have products in stock and then raise the prices? If so, I'd love to pursue a class action lawsuit against them. Contact me."
"Just like everyone else...i fell for the free shipping trick. I ordered a viewsonic monitor for 200 buck. i thought "wow great price+free shipping on a monitor, cant beat that"
Well i was wrong. i recived comfirmation on my order righ tafter i had placed it and i have not recived any other emails afterwards. after a week of nothing and im still waiting.
I didnt get a email of canceling order though. i hope if they do cancel it they give me back my money
if not can we sue them?? "
"Ordered the 27th, received confirmation the 27th.. last heard from them the 27th.
They do NOT respond to e-mails.
They do NOT answer their phones.
They are NOT a good business
They DO suck really bad.
They charged my credit card without telling me.
They need to learn how to become a real business.
I will NOT buy from them ever again.
Have I mentioned they suck really bad?
TAKE MY ADVICE, DONT EVER ORDER FROM EMS COMPUTING, YOU WILL NEVER GET YOUR STUFF, BUT YOU WILL GET CHARGED."
"Ordered on the 28th or so, got order confirmation on the 30th. This was also when my CC was charged. A week later, after no communcations, I got an email stating that "they could not ship my order in a timely manner" so they'd cancelled it. Their website showed the item was still in stock, however, they'd raised the price by almost $40!!! Classic bait and switch tactics. Avoid this reseller, they're on their way out anyways."
"Update 8/9/02: EMS finally credited me for the full amount. While I'm happy that I got my money back, it's no coincidence that I complained to the BBB one day earlier....
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Like the recent wash of people here, ordered something during their free shipping promo, then less than a week later, canceled my order ... without my knowledge! On top of it, they charged my CC as soon as I ordered. I'm going to dispute to charges with my bank ASAP.
The moral of the story is:
AVOID EMS! You'll pay a bit more somewhere else but you'll e a lot happier! "