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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


5/5

2023-01-09

Outstanding Service!

"I needed help in finding a product on this site and the person who assisted me was very helpful, communicative and friendly as heck!"

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5/5

2022-12-30

Amazing Shopping Experience

"Was looking for a machine to take me to new heights, a quick google search gave me exactly what I was looking for immediately, and on the first hit too. On top of that they suggested two companion items to compliment the purchase.

Very excited for when these items come in, can’t wait I to try them out!
"

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5/5

2022-12-28

Great customer care

"I had a faulty product right out of the package. I contacted Eden and talked to Bridgit, she took care of the issue immediately."

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5/5

2022-12-22

Great customer service

"easy and smooth process from start to finish"

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5/5

2022-12-21

Eden Fantasy score another A+

"Eden Fantasy products are far above most for quality and performance and customer service, especially in this instance, is above and beyond!"

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5/5

2022-12-21

Always great products and awesome rewards program

"Ordered everything it was shipped less than 24 hours later. Unfortunately, my package was lost which has nothing to do with Eden's Fantasy but costume service was so incredible fixing it. "

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5/5

2022-12-08

Wouldn't shop anywhere else!

"My order was lost due to UPS and Liam and Carmen reached out immediately to help with a replacement. When I asked if it could be shipped through a different provider they did not hesitate to help. I LOVE this company and will only shop here for my pleasure. Thank You so Much Guys !!"

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5/5

2022-12-03

Thanks, Richard!

"Fast, direct, and complete service led to my purchase. I ordered with confidence. "


5/5

2022-12-01

Customer service

"Today was the first time that I needed to contact customer service and Carmen (the one that helped me) was very helpful. The response to my email was really quick and they offered to help figure out the shipping issue but most of all Carmen was very nice and was really easy to talk to."

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5/5

2022-11-30

Customer service skills

"I called and all lines were busy, I was instructed to leave a vm, customer service called me back within 5min. She helped me change my order with no hassle.
I will be spreading the news to all my friends.
Thank you
Janine Holland
"


4/5

2022-11-25

Great customer service

"They have amazing customer service that replies very quickly I am very happy with them though the discreet box that I received was damaged "

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5/5

2022-11-24

Didn't even have to ask- exceptional customer service.

"I had a package that was intended to show up a week ago become misplaced, or otherwise undelivered by municipal post. Without any prompting on my end, I received an e-mail from EdenFantasys' Kathy regarding the unsuccessful delivery attempt on the 17th. After sending a singular reply, I soon receive a response from Carmen (another member of their team) stating that they have sent out an expedited replacement order, which I can expect to arrive within the next week. Without their incredible initiative and assistance on the matter, I would likely never put this delivery debacle behind me.

Many thanks!
"

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5/5

2022-11-19

Surprisingly good customer service

"I have been shopping with Eden for several years. I like that I can compare items by material and intensity, etc. I just called customer service for the first time as my rechargeable item quit working unexpectedly. I was out of my warranty period, however Richard kindly gave me a bit of store credit to get something as a replacement! It was so unexpected, I am going to order something new right away- thank you Eden!!!!"

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5/5

2022-11-09

Amazing company with great service!

"I turned to Eden Fantasy’s to purchase my first **** toys and they’ve made it such a great experience! They’ve been very helpful with answering any questions I’ve had and the website was very easy to use. The toys are good quality and are a great affordable price. I even ordered a mystery vibe box and got a very expensive product which was a great surprise! Overall I highly recommend them for any **** toy needs! "

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5/5

2022-11-08

A fantastic company

"I received all of my products with no damage. The quality of their items is great. I'm a regular customer from now on."

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