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Product & services pricing
4.19/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.20/5
Customer service:
4.50/5
Return/Replacement policy:
4.31/5

5/5

2022-11-29

Happy Camper!

"I recently purchase chairs to a new dining set by Bernhardt and a chest to my Universal bed room suite. My salesman Sean was awesome. He answered all of my questions and guided me through the process. He was very personable and never pressured me during our communication. Sean has awesome customer service and is an expert on Emma Mason’s products. I would definitely recommend Emma Mason to my friends and family, and Sean will definitely my go to guy for future purchases.
Thanks!!
"

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5/5

2022-11-29

Great Place. Great Prices !!!

"Greg was super helpful made the transaction as smooth as it gets !

Thanks
"

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5/5

2022-11-29

Customer service

"Sydney was incredibly helpful and patient with me as I navigated furniture selections. She took the time to compare all options I was considering and gave great feedback on which pieces worked best together. Her opinions seemed honest and personalized, and I look forward to receiving the furniture in the coming weeks. "

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pji
5/5

2022-11-27

Smooth experience so far

"Just placed an order. The sales person Sean has been very helpful. The price is good too. Sean told me that some of the items I'm ordering are not in stock, and are expected to be in stock next month, and it will take 4-6 weeks to be delivered. Hope that everything goes well and I can have my sofa in 2 months or sooner "


5/5

2022-11-27

Best price.

"Sydney was a great help in getting the best price."


5/5

2022-11-27

Thank you, Jack!

"Jack was super patient and helpful in placing an order for a pre-order item. I did not want a large sum of money **** for months knowing it wouldn't even be delivered until next year. He assured me they would do a pre-authorization charge that would eventually drop off, and that I wouldn't be charged in full until the item ships. He spent 30 minutes patiently on the phone with me ensuring I'd get the item placed with the correct configurations in mind. Thanks Jack! "

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5/5

2022-11-27

Purchasing Experience with Jack

"I had an excellent buying experience with Jack who was incredibly helpful and patient. He walked me through the process, addressed my concerns, and worked with me to finalize my purchase. I have just submitted my order and I'm looking forward to receiving my items. "

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5/5

2022-11-26

Great service and selection

"I was internet surfing for the best rate for a sofa i wanted and came across this site. It not only had the best price, but also the service was great and made me feel like i could trust the site to deliver my nice sofa. I had some questions and called and my call was answered immediately (and this was late at night). Greg answered all of my questions about the sofa (was going to take a long time for it to arrive) and went over and beyond by suggesting some other companies that could make the same sofa. This was white glove service and i am very grateful for all the help Greg offered. He also understands the need for a quicker delivery and I trust that to the extent he is able, he will try to help in that regard. I did not have this kind of excellent service with other companies ( most just repeat what you’ve already read on the site). Thank you, Greg! "

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5/5

2022-11-25

Sean

"Sean was great during the entire ordering process! "

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5/5

2022-11-25

Great service and prices

"Greg consistently followed up with me and helped me select the right pieces for our living room. I am usually hesitant about purchasing online but this has been a pleasant professional experience."

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5/5

2022-11-25

Greg

"Greg was great working with"

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5/5

2022-11-22

Great Experience

"Great experience with Jane. She matched a big online seller's price. Easy and fast. 10/10 would use bedroomfurniturediscounts.com again."


4/5

2022-11-22

straight to the point with no hiccups

"Jack was great to talk to while making helping me place my order. I'm a 22 year Army Veteran, and although they do not provide a Military discount there prices are cheaper than o other companies I spoke with. There is a 4-6 week delivery time so the wife may not have her Christmas present in time for the holiday. Overall I called place order easily received an email within 5 minutes of hanging up. I am pleased this far. Now the waiting game starts...."

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5/5

2022-11-21

Great

"Good experience, thank you jack "

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5/5

2022-11-20

Jane

"I had a virtual chat with Jane. She went above and beyond helping me. She made what was causing me frustration a wonderful experience and helped me with my purchase. We need more people with a work ethic like Jane. This country would be much better off. She was a great! Then I couldn't find my invoice number and I had to chat with her again. Again, she went above and beyond with a positive attitude and helped me once again. You have a valuable employee in her."

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