"Greg with Emma Mason was very helpful and knowledgeable. We needed some clarification on the product, warranty, and protection plan and Greg did an excellent job of answering our questions and instilling confidence with the on-line purchase. "
"Chloé was very helpful and informative. Did everything she could to get us our best pricing. Very friendly and answered all my questioned."
"Did everything they said they would. Obtained the furniture at a great price compared to what we could negotiate at the Ashley store. They exceeded the delivery window communicated. Delivery was flawless. Went for $100 for their setup. The guys whom came out were efficient did a great job. Was skeptical based on some bad reviews and most of the good reviews were for BEFORE delivery, but did a little research and decided it was worth the risk. Decided to leave my review for AFTER delivery. Great company to work with from Samantha to Tiffy to Andrian and to the great delivery guys."
"Just placed my order with Sydney this evening. She was so helpful and walked me through the entire process and answered all of my questions. Excellent customer service!"
"I placed a order with Greg he couldn’t have been any nicer! "
"Excellent customer service! I just ordered a new bedroom set. I appreciate the excellent customer service from Daisy and Adrian!! "
"Thanks to Sean I was able complete my living room set.."
"Thank you Sean for your help with ordering the dressers. He was quick to respond and very friendly. "
"We found exactly the furniture items we were looking for. This was our second big furniture purchase through EmmaMason. Their prices are unbeatable, and the customer service is top-notch. Sean provided great service! He’s an excellent communicator, very knowledgeable, and responded promptly and professionally to our questions. Thank you. "
"Sean did an outstanding job, went above and beyond making sure the items were in stock before we placed the order! Made sure I understood delivery date, financing and return policy should we have any issues! "
"I was worried about ordering because this site was less expensive than the name brand site and I didn’t know if the furniture delivered would be the real items or not. Daisy messaged me and talked me through everything and explained that this site orders in bulk so they get discounts and pass them in to customers. She was so helpful and eased my mind. I went ahead and ordered. Both chests were delivered today and they are perfect, name brand and I love them. Delivery was smooth and the delivery guys were careful and diligent. I am so happy with this experience. Thank you Daisy and thank you EmmaMason.com. I will order through your company again. "
"Ms. Cindy was very helpful when I had an issue while shopping online. She solved my problem and completed my order for me in just a few minutes times. Ms. Cindy was also very polite!"
"Greg was amazing and so incredibly helpful in the process of purchasing our new couch!!!"
"The website was easy to navigate and pricing was good. Their shipping terminology was a little deceiving regarding white glove service, but overall an easy transaction. I chatted and worked directly with Cindy to get the furniture ordered. She was a delight to deal with. She was very friendly and knowledgeable and made sure that the order went through properly with no issues and even helped save me money. A++++ . "
"Jane was very helpful in allowing me to stay within my budget. She enabled me to get what I needed at a price I could afford. Very pleased with her assistance."