"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"I didn’t get my discount paid full price "
"This will be my 2nd time ordering from EZContacts. The price is affordable and the order arrived faster than other online companies I have used. I will definitely order again. Thank you!"
"I have bought my sunglasses from EZ Contacts for many years. I always get the best price anywhere. Love this place. "
"Easiest ordering process, virtual try on!"
"I ordered contacts using the same prescription I’ve used for 3 years now. Had just went to the eye doctor a few weeks prior. I received a month’s supply and I could not see out of them at all. They refused to let me return them or swap them out. "
"Great prices and service! Definitely will order again ! "
"Love the easy way to order name brand glasses."
"Great product fast and fair price"
"SO EASY TO COMPLETE AND GREAT PRICES!"
"Prices are fantastic. I got on competitors website with 2 different emails and I got 2 different prices. They were still 30% higher than EZ. Also super EZzzzzz process to order contacts.
Thanks"
"The frame and prescriptions is perfect. But although it’s only been a month they are scratched and I’ve only used the cleaner and cloth provided. I paid for the impact resistant polycarbonate however it appears to be a fail. I may have to take it to the local eye glasses place to replace the lenses since it’s hard to see in them. Smh"
“Hi there,
Thank you for your feedback! We’re glad to hear that you like the frames and that the prescription is perfect. However, we’re sorry to learn about the scratching on the lenses, especially since you’ve been using the provided cleaner and cloth.
While polycarbonate lenses are designed to be impact-resistant, they can still be susceptible to scratches. We understand how frustrating this is, and we recommend reaching out to us directly so we can assist you further.
We appreciate your business with us and wish you a wonderful day ahead.”
"Easy ordering, FAST shipping and great price. What’s not to love?"
"I found some great Ray-bans at duty free during a recent trip. My wife told me to shop online and save money! She was right, and I saved $90! That’s one reason why I love her!"
"Nothing.
More or less or even easier to get a pair of contacts that were lost during moving.And now you guys are able to help me with this bad situation"
"Love how easy it is is to shop! You guys are awesome! MORE PERSOL choices please"
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for your feedback. We'd like to clarify that we filled your prescription exactly as it was provided by your eye doctor. You also confirmed via email that you’re trying a new brand of lenses. If the only issue you’re experiencing is blurriness and there’s no eye irritation, it’s possible that the prescription might need to be adjusted.
We recommend reaching out to your eye doctor to discuss your concerns, as they can provide the best guidance. If you have any further questions, feel free to contact us. We appreciate your understanding!”