"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"After 3 weeks with delivery, I had to call and they mentioned they had a problem and the product was delayed without expected date. I decided to cancel my order. "
"Ez contacts is affordable and full of quality contacts and glasses"
"Order for sunglasses was placed on 9/11/24. It is now 11/2/24 and I still have not received the item."
"Excellent easy to navigate website"
"I've never had a pair of glasses I've worn consistently until the ones I got from here. I had a pair before, but they were heavy and uncomfy, so I didn't wear them. These frames look identical to what I ordered, are light, and there's a lot of versatility on the sight! I ordered these 2 months ago and they came only a couple of days after ordering. These were also WAY cheaper than the EXACT same frame and model that was present in the store I went to."
"Searched google for my favorite brand and they popped up on EZContact's site at a crazy cheap price! Ordering was super EZ:)"
"Overall experience was good! Will definitely order again! very soon!"
"Easy transaction, great price and the contacts feel great and fast delivery. Will definitely use them again. "
"Like the variety of brands at great deals!"
"I need allergy eye drops, and this brand was recommended by a doctor. They work great, and the price beats Walmart.
Thanks for making it easy."
"Great product with options!!"
"We have been using easy contacts for over 10 years and they have saved us so much Money and time! "
"Great prices and quick shipping! Delivered as promised with good communication. I’m a fan!"
"I love the choices of frames available and the prices are great! This is my second pair of eyeglasses from this site - the ordering process makes it super easy. "
"Quick n great prices easy process "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for your feedback. We're sorry to hear about the lengthy delay with your order. Meeting your expectations is our top priority, and we're actively working on ways to improve our service and prevent similar experiences in the future.
In the meantime, we were happy to see that one of our customer service agents has been in contact with you and was able to resolve the issue for you.
If you have any further suggestions or concerns, please don't hesitate to reach out.
Thank you for your understanding, and we hope you have a wonderful day.
”