"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Frames I chose at my optometrist were $500 here with the discounts they were 294"
"My order was placed on 10/24 up to close to the end of November, I had not received my order. After calling several days for updates they were not able to an order to me before I ran out of contacts. I ended up cancelling the order and placing a new with another company who delivered in four days. "
"Ordered a pair of Maui Jim’s that are normally $279. Got the sales price and discount code for a total of $179. Can’t beat a quality pair of sunglasses at this price anywhere. "
"Best price from all sunglasses website. Easy to navigate the website. Will def be purchasing my contacts here next! Thank you EZ Contacts"
"Great experience the website is very user-friendly. Download prescription and get a great price on the contacts. Thank you. Happy holidays. Hope they keep sending me coupons will tell friends about it"
"It’s easy what more do I need to say"
"I absolutely love Ez Contacts to purchase my eye wear. "
"It was a fantastic buying and maneuvering a website experience. And there price was great! "
"Order 3 frames and came with a case each and it was shipped fast. It was a great fit"
"The website was simple and easy to process my order. I ordered from this website before and I was extremely pleased with the exemplary service I've received over the years. "
"EZ Contacts have the last authentic and most beautiful sunglasses in the market. Luxury at the best price!"
"I’ve asked them multiple times to take me off their list and they refuse to do so!!! "
“Hi there,
Thanks for your review. We’re sorry for any frustration caused regarding your unsubscribe requests. Upon checking, we see that you were unsubscribed from our list on October 29th.
If you’re still receiving messages, we would like to look into this. Please email us at help@ezcontacts.com and we'll be glad to resolve this for you.
We appreciate your business with us and wish you a wonderful day ahead.”
"i just wanted to give 5 stars b/c its a great value and easy to use"
"ELEXENT SERVICE! WOULD USE AGAIN! USING MORE LETTERS BECAUSE MININUM IS 25! !!!!"
"EZ is the right name since it is easy to order. The only thing that would make it better is if there were an app instead of going on the web. "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out and providing feedback. We’re sorry for the delay and the frustration your recent order experience has caused. We know how important it is to have your contacts on time, and we’re sorry we didn’t meet your expectations. Your feedback is important to us, and we’ll use it to improve our process so this doesn’t happen again. If there’s anything we can do to make it up to you, please don’t hesitate to reach out.
”