"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Had my item at a discount when I couldn't get them anywhere else!"
"Everything went great with our first order. We are hoping for the same with this second order. I recommend searching ez contacts outside of your log in. I found a cheaper price with a google search than what was offered when I first logged in."
"So easy to navigate website. Such great styles and have many to choose from "
"Nice store, products and prices. "
"I was looking for a specific Versace frame, which you had in stock. I was given a price for the exact same frame and lens by a very well-known eyewear store and it was $300 more than the price I paid today. I am not exaggerating!
Your price also included the 2-day expedited shipping I requested for $19.99 and the glasses protection, which allows you to get new lens incase the current ones get scratched in anyway. "
"I have never used this site before but will definitely in the future."
"Good experience. I’ve used EZ Contacts a few times so I must like them. Only complaints are shipping takes a while. Expect a MONTH. & lenses scratch EZ but most glasses do.
Thanks"
"Easy to order. Fast shipping. "
"Great. Fast service and wonderful"
"This was EZ, and also, they had contacts in stock other companies did not! "
" So easy to order and Great contacts "
"took me an hour no phone no website"
"They were late, I ordered women’s, received men’s, paid for progressive lens no line, well there is no bifocals"
"Horrible response and service for the second time. Never again!!!!"
"Easy to use and great prices. Thank you "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company.
We value your input and want to understand the specific concerns that led to your dissatisfaction.
Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively.
We appreciate your willingness to help us improve our services.
”