"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"I order my glasses every year from here because they never fail me every single time! "
"So far it’s been very economical and easy"
"I love my Prada eye glasses decided to order more"
"hidden fees, can't choose lower priced shipping"
"The process was simple, and went smoothly. So far, i’ll be shopping here again."
"Easy to input contact lens information but super unclear where to put in promo code. I kept going back and forth and never found where to put it. "
“Hi there,
Thanks for reaching out to us. We're sorry to hear about the issue you're experiencing with the coupon code you received.
It's very possible that the product you wish to purchase is already discounted, so it wouldn't be eligible for another coupon.
Please email us at help@ezcontacts.com, and we'll be glad to check on this for you to see if this is the issue.
”
"fast easy and simple will use again"
"Easy order contacts everytime..contacts beautiful"
"Awesome needed glasses asap EZContacts had them in stock"
"Only thing is.... If you reorder they don't give you discount automatically. However... Still the best prices I found in my extensive research."
"Good price, easy to use website. Would use again"
"This was the quickest and easiest optical shopping experience ever!"
"Pretty cool &decent prices on prescription lenses. Not too many others offer prescription lenses for designer glasses "
"Fairly priced and easy to order"
"Easy to order, great prices, great quality, & fast shipping. "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thanks for reaching out to us and providing feedback. We understand that you're having trouble getting free shipping on the product you want to purchase.
It's possible that the product is already discounted, so it wouldn't qualify for free shipping, as free shipping is only available for products that are not discounted.
Please feel free to reach out to us with your order number and we'll be glad to look into this for you.
We appreciate your business with us and wish you a wonderful day ahead!”