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Product & services pricing
4.34/5
Chance of future purchase:
4.30/5
Shipping & packaging:
3.23/5
Customer service:
4.17/5
Return/Replacement policy:
3.00/5
Featured Review


Verified
4/5

2024-11-11

Problem with prescription

"Problem with the prescription. Once fixed. Was ok quite a while to correct and ship back."

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Verified
5/5

2024-11-11

EZTransaction

"Great price. No hidden fees. No processing fees."


Verified
5/5

2024-11-05

Excellent sunglasses

"Excellent selection of sunglasses. Fast shipping."

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Verified
5/5

2024-11-11

EZ Ordering

"It was easy to order my contacts online. This is my second order, and I received my contacts within the days quoted. "


Verified
5/5

2024-11-11

EZ and cute

"so quick, easy, and cute glasses. "

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Verified
5/5

2024-11-11

First time buyer and I’m sold!

"Fast, easy, inexpensive, great experience!"

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Verified
4/5

2024-11-11

"Love the ease in ordering. If I have any problems customer service fixes them asap! Love this site!"

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Verified
2/5

2024-10-18

They look nice

"The frame and prescriptions is perfect. But although it’s only been a month they are scratched and I’ve only used the cleaner and cloth provided. I paid for the impact resistant polycarbonate however it appears to be a fail. I may have to take it to the local eye glasses place to replace the lenses since it’s hard to see in them. Smh"

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Rep reply posted 2024-10-28
A rep from EZContacts, Olivia_Miller, has responded:

“Hi there,

Thank you for your feedback! We’re glad to hear that you like the frames and that the prescription is perfect. However, we’re sorry to learn about the scratching on the lenses, especially since you’ve been using the provided cleaner and cloth.

While polycarbonate lenses are designed to be impact-resistant, they can still be susceptible to scratches. We understand how frustrating this is, and we recommend reaching out to us directly so we can assist you further.

We appreciate your business with us and wish you a wonderful day ahead.”


Verified
5/5

2024-11-10

Price price price!!

"Great prices and coupons offered from EZ contacts. "


Verified
5/5

2024-11-05

easy and nice discount

"The online interaction went quick and it was easy to upload my prescription. The price was much better than Costco."

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Verified
5/5

2024-11-10

Love EzContacts! So easy and quick!

"Love EZContacts! So quick and easy!"

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Verified
5/5

2024-11-10

I love the customer service was very good

"Just my first time buying from you all "

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Verified
3/5

2024-11-10

"When I originally was going to order this product it was $175. When checking out it jumped up to $195. Tried to get a hold of customer service. Customer service did not get back to me on this matter."

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Verified
5/5

2024-11-10

EZ is in the name

"Great selection and ease of selection and checkout was terrific. "

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Verified
1/5

2024-11-10

Followed up 3 times with Customer Service and got no response

"They wouldn't apply the 10% new customer coupon even after emailing Customer Service 3 times"

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Rep reply posted 2024-11-10
A rep from EZContacts, Olivia_Miller, has responded:

“Hi there,

Thank you for your review. We sincerely apologize for the lack of response you’ve received and for the frustration this has caused. This is not the level of service we aim to provide. We will be reaching out to you shortly to resolve the issue with your coupon code.

Thank you for your patience, and we look forward to resolving this for you shortly.”