"I want to say what a great job Bill Anthony did when I called. My part was not obvious but Bill was determined to help me find the right part. I like how he offered me several options and made sure I was happy. He will be the reason I come back to this company and reorder!"
"Not only did they assist me with selecting a suitable replacement for my obsolete component, but they also provided complete wiring diagrams on how to put it in."
"Solar panel was missing from delivery. I ordered an Estate Swing with posts and hinges that was to take just a few weeks to deliver. I called today 5 weeks later and it still has not been shipped from the factory . "
"Everything is OK. Nice openers"
"good customer service - waiting on replacement to be sent"
"Excellent very fast service ,will come back to this store again if need in future."
"Transformer ordered was not in stock, but has been received. Order processing very smooth. Shipping ok, once on track. Representative very nice and very professional follow up."
"Salesperson was very courteous and helpful"
"Great customer service! Amanda, Lucas and Brian are excellent!"
"Everything worked fine and it arrived sooner than I expected/"
" 1. You received my money.2. you said my package had shipped. 3. I called and after some waiting I was told that the gate opener would probably ship by the end of this week. I received an E mail that there would be a delay of 2 to 3 weeks.
This caused Me no problems whatsoever - But, You don't get an A rating.
Tom"
"Technician very knowledge and helpful."
"Gatecrafters would have gotten 5 stars but for two things. I ordered the long range (1500 ft) receiver and 3 transmitters to install on a GTO 1000 series gate opener. First, the full order was not shipped as promised. I had ordered extra transmitters and they failed to ship all together. They did remedy by shipping the balance at their cost. The second item was the instructions were not as good as they could have been, but I did get it installed and working. The product does perform as advertised, which is good. Our house is about 400 feet from the gate and the standard receiver never reached that far. We can now open and close the gate from inside the house. The extra transmitters were for our vehicles."
"Kaylee was very quick and responsive in helping with my order. When there was communication glitch she was courteous and efficient. She was also able to back up the company's commitment to customer satisfaction. Thank you.
"
"Very pleasant and easy experiance!!
Thank you
cs"