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Verified
5/5

2013-06-28

"no issues at all with purchase and delivery. Thanks!"


Verified
5/5

2013-06-28

"Per my phone conversation concerning the gate, I was very impressed with the gentleman taking my order. He took the time to double check in the stock room for the item. I appreciated that he did double check. He was very customer service oriented. The gate remote works perfect."


Verified
5/5

2013-06-27

"Quick, professional, good customer service"


Verified
4/5

2013-06-27

"The order was delayed due to the board being out of stock. However, once resolved the order came on time."


Verified
5/5

2013-06-26

"I have ordered twice and BOTH times I was very impressed with the prices, but more than that the service after the sale was great !!"


Verified
5/5

2013-06-26

"Our gate keypad was fried in an unusually strong electrical storm that came over our neighborhood in May 2013; there were many direct ground strikes very near to our home. One such strike took out our keypad. I looked up the unit online and I am quite thankful that I found Gatecrafters. The product shipped fast and the follow-on support that I asked for was immediate, thorough, friendly and resulted in the successful replacement of the fried unit. I am very favorably impressed with the customer service and the technical support I received from Gatecrafters. Gatecrafters stood out as an example of excellent leadership and recruitment - the management have doubtless figured out the value of excellent customer support and found excellent willing personnel to interact with customer. I felt compelled to to let folks know that this company has the right leadership for ensuring customer satisfaction. I am pleased beyond measure with the product and the service. Keep up the good work. tom"

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Verified
2/5

2013-06-26

"For the price, we expected more....such as predrilled holes. Not only was it not predrilled, but the drill bit required, was a specialty size. This fact was not noted in the instructions."


Verified
3/5

2013-06-24

"Great product if you get all of your stuff with your shipment. Had to phone back twice. Easy to deal with and they try to make sure everything is fixed for you if there are any problems. "

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Verified
5/5

2013-06-23

"The item was exactly as described. It was shipped and received faster than expected. Overall, I would say this reseller exceeded all of my expectations. "


Verified
5/5

2013-06-22

"Quickly shipped, packed well."


Verified
5/5

2013-06-22

" I would not hesitate to buy another product from Gatecrafters. Lucas, my customer service rep., promptly responded to all my queries and gave me excellent service."

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Verified
4/5

2013-06-21

"The ordering process was easy. I only wish that the parts and pieces would have come all at once and not spread over multiple shipments."


Verified
4/5

2013-06-21

"i ordered the wrong key pad and will ned to return it "


Verified
5/5

2013-06-21

"very easy to complete order."


Verified
4/5

2013-06-20

"The receiver was missing the factory installed jumper. Did not receive a rapid response. Called gatecrafters and got the wrong answer (they said it was not needed, because it is for a 24 volt system). I installed the jumper myself and it worked."