"Quick and easygggggggggggggggggggggggg"
"This is my first purchase from you. I will give you a review after I receive my order and use it."
“Thank you so much for your incredible 5-star review! We're thrilled to hear that you've chosen us for your first purchase. We can't wait for you to receive your order and experience our products! Your feedback is invaluable, and we hope you love your purchase as much as we do!”
"took a while to find web site"
“Thank you for your fantastic review! We appreciate your feedback about navigating our website and will work to make it easier for everyone. Your support means the world to us!”
"Good product, good price. Labor Day shipping discount saved me money. Will return for other supplies. "
“Thank you so much for your positive review! We're thrilled to hear that you found our product and prices to your satisfaction, and we're glad the Labor Day shipping discount helped you save money! We can't wait to have you back for your other supplies. Your support means a lot to us!”
"Very smooth. I appreciate it."
“Thank you so much for your fantastic review! We're thrilled to hear that you had a smooth experience with us. Your appreciation means a lot, and we're here to ensure you continue to have great experiences. We look forward to serving you again!”
"Easy site to navigate and understand and process order."
“We're so thrilled to hear that you found exactly what you were looking for! It’s fantastic that our site was easy for you to navigate and that processing your order was a breeze. Your positive experience means the world to us! Thank you for sharing your feedback!”
"I did not get the $3.99 shipping I won even when I enter the code."
“I’m sorry to hear that you had trouble with the shipping code. It can be frustrating when things don’t work as expected. If you could provide more details about the code you used or the checkout process, I’d be happy to help you resolve this issue and ensure you get the shipping rate you were expecting.”
"Received a code for discounted shipping and it did not work"
“Thank you for your feedback! We apologize for the issue with the shipping discount code. Your review helps us improve, and we appreciate you bringing this to our attention. If you need assistance with the code, please contact our support team at 866-316-0162, and we’ll do everything we can to help! Happy shopping!”
"No contact with customer Service. What does it take to get free shipping?"
“Thank you for the fantastic 5-star review! We're thrilled to hear you're enjoying our products. Although we do not offer free shipping, we do have various coupon codes for our customers to save their hard-earned money. Check our website for the latest offers. We appreciate your feedback and look forward to serving you again soon!”
"I needed a device to stop leaking as I am running to pee."
“Thank you so much for your review! We're thrilled to hear that you found exactly what you needed to address your concerns. It's great to know our product is helping you feel more confident and comfortable. Your feedback means a lot to us!”
"I was looking for a urine bag with a flocked or cloth back."
“Thank you so much for your fantastic review! We're happy to hear that you found exactly what you were looking for in a urine bag. Your satisfaction means the world to us, and we’re here to help with any of your health product needs. Keep exploring and enjoy your shopping experience!”
"As with almost all medical supplies, the products are too expensive, but we had no choice. This is a test order to see if we like the product and see if it performs well."
“Thank you for sharing your thoughts. We understand that pricing can be a concern when it comes to medical supplies, and we appreciate your feedback. It's important to us that you find the right products that meet your needs. If you have any questions about the product or need assistance, please let us know. We hope your experience with the product is positive and hope to earn a higher rating in the future.”
"my experience was good but i was not happy because I did not see where to get the reward code to use my $6.98 reward"
“Thank you so much for your fantastic review! We’re thrilled to hear that you had a good experience with our product! We truly appreciate your feedback regarding the reward code. If you need assistance with accessing your reward, please reach out to our customer support team, and we'll be more than happy to help you get that sorted out! Your satisfaction means the world to us! For better assistance on how rewards are redeemed, you can see our tutorial for reward program at https://www.healthproductsforyou.com/rewarddetails.html”
"I had some difficulty with Checkout but that was no fault of the program; I just had difficulty. I thought I had all the information filled in and it would not accept my order. So I highlighted the Terms of Use and Privacy Policy and submitted my email thinking that was the problem. Still would not take the order. I no longer have two phones and had left one blank. So I filled it in with the only number I have. Still would not accept the order. I was about to give up when I realized I had not entered one other bit of information. I filled it in and it took my order. So it is no fault of the program; I just had to figure it out. I am looking forward to receiving the products I ordered. "
“Thank you for sharing your experience with the checkout process. It sounds like it was quite frustrating to navigate, and we appreciate your persistence in completing your order. We understand how important it is for our customers to have a smooth and hassle-free experience, and your feedback will help us identify areas where we can improve. If you encounter any issues in the future, please don’t hesitate to reach out to our customer support team for assistance. We’re here to help!”
"new web site is hard to use!"
“Thank you for your feedback about our new website. We understand how frustrating it can be when things change, and we’re sorry to hear that you’re finding it hard to use. We're working to improve the user experience, and your input is invaluable in helping us make those improvements. If you have specific issues or suggestions, please share them, and we’ll do our best to assist you.”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“We're thrilled to hear you had such a quick and easy experience! Your feedback means so much to us, and we're grateful for your support. Thank you for taking the time to share your thoughts!”