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5/5

2003-03-29

"This is a follow up from a previous review. I've now purchased a total of 4 512meg pc3200 generic cas2's and 2 pc3500 cas 2 sticks making 6 total. On an Nforce2 motherboard they ALL hit 220fsb/DDR444 @ Cas 2-3-3-5 @ only 2.6 volts 100% stable, I have not tried any higher. They were tested in pairs running Dual-Channell DDR. All of these have been purchased for build-to-sell systems and not for personal use. The only generic memory i would even consider buying and Hardcore cooling sells it for ridiculously low prices. 5 stars for super fast and stable memory at dirt cheap prices."

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5/5

2003-03-29

"Great Seller, I ordered 2 sticks of 256MB PC3500 CAS 2 RAM, a OCZ Gladiator 2 Heatsink and some other b.s. I put the order in on a tuesday morning and the stuff was in my hand on thursday. shipped UPS 2 day air. "

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4/5

2003-03-27

"I ordered a stick of 512MB cas2 PC3200 that would only run at PC2700. I emailed them a couple of times for an RMA with no reply. I finally decided to call them. The person that took my RMA request cross shipped the replacement stick to me with no problems. After I received the ram, I sent back the faulty ram and all is well. The only negative marks I have about the company is the failure to reply to my 2 RMA emails. "

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3/5

2003-03-25

"I ordered a PC3200 4.5ns Winbond ram rated at cas2..
It does do 200MHz @ cas2... or even 217MHz @ cas2, but it does not use winbond chips as advertised.. an i could have used far more aggressive timings if it was winbond ram as specified...
it uses a heatspreader to block the chips on there.. so people can't see what's under there.. FRAUD.. what's really under there is some cheap v-data taiwan brand crap.
though i do not feel like waiting forever to RMA this thing,
it at least hits its rated speeds... though i would not recommend buying ram from them
"

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4/5

2003-03-15

"Ordered some PC3200 ram on a monday. The ram did not ship till Friday!! The ram works great. But it took a little long for it to ship."

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5/5

2003-03-15

"Great store, nice selection. Great prices. Unlimited items for 5.95 UPS ground! Ordered an exhaust fan and noise dampeners - order turnaround: 24hrs, shipping: (from CT to MA) 18hrs! This is my second order, and everything went smooth. Highly recommended!"

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5/5

2003-03-07

"Good communication, and good product! they charged me the going price at ship date, rather than order date, saving me around $20. They seem to be willing to go the extra mile!"

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5/5

2003-03-02

"Very nice. Very good selection. Very fast shipping. Will buy from again and I am recommending to all of my friends and anyone else."

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5/5

2003-02-28

"I ordered a SLK-800 heatsink on Monday. I called to verify availability before I ordered, and the sales rep on the phone was extremely courteous. The heatsink arrived in a timely manner, and was packaged with more than enough peanuts. I like this company, and would shop here again."

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5/5

2003-02-26

"Ordered Sunday, shipped Tuesday, recieved Wednesday. Ground UPS is next-day service where I am, so shipping from the west coast would have cost $20 even adding the full day they squandered before shipping. I would purchase from them again. Everything is as advertised and in perfect condition and the box had plenty of peanuts."

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5/5

2003-02-24

"2/27/03 - They are as good as their word. My order was refunded as promised without a restocking fee. I'll order from them if/when they are back to winbond chips.

Customer service is excellent. I bought the pc3500 cas 2.0 chips with the expectation of getting the winbond 4.5 chips. Sadly this was not the case, Their supplier sent out chips from another manufacturer (adata) without notifying Hardecorecooling personnel. The specifications on the chips were not what I had ordered or expected. When contacted their customer service agreed to refund my purchase price with no restocking fee and were very apologetic. I would have no problem in dealing with them in the future. They seem to be the victims of their supplier and seem to be working to resolve any problems resulting from this. Kudos for a good company that hit a problem beyond their control and their attempt to make it right.
"

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5/5

2003-02-24

"Excellent service, fast shipment, product arrived as advertised."

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3/5

2003-02-19

"They had a pretty good deal on RAM so I bought, but what I recieved was not what was advertised. I called them up and found that thier distributor had started shipping a different RAM without their knowledge. I decided to RMA the RAM and they took it back without any restocking fee, and they also refunded my shipping and were very apologetic and understanding about the whole thing."

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5/5

2003-02-17

"Update: I just crosschecked a few things and I found out this RAM is CAS 2.5. Not sure how I want to proceed, but I'm somewhat less satisfied now. They might get a phone call on Tuesday.

Extremely fast shipping, excellent product, better then described. I bought the PC3200 CAS 2.0 Winbond 512 memory; sent me OCZ ram worth way more, either a mistake or a shortage, but I consider myself lucky. Its working great.

I gave them the $3 extra to ship it same day and I got it the next day by UPS Ground. They also honored pricewatch prices.

To the person below me, if you're not satisified with their mistake, call them up and have it swapped. The purchase page said there would be delays in shipping some of their products due to high demand.
"

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Is committed to quality products and services
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
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1/5

2003-02-15

"I ordered some of their PC3500 Cas2.0 w/ Winbond Chips @ 4.5ns. I waited a for three days, and still, my order had not been shipped out. So, I emailed them to see what the problem was, and I got an auto response from their mail server saying to call. So, next morning I call. They tell me they're out of the PC3500, but should be getting some in that day. So, I wait. Still doesn't ship. So I call again, they say they didn't get it in, they only got a shipment of the PC3200. So, being fed up with shipping delays, I tell them to just charge me for the PC3200, and ship that out. So the next day I get a confirmation email that my item has been shipped, but it's going to arrive a week later? I've never had UPS ship this slow, and I'm thinking it has something to do with the retailer, because everyone I've talked to has had the same problem with only this store. A week later the ram arrives, but it's not what I ordered. It's OCZ PC3200. This store did a great job of baiting and switching on me. Plus, now I must wait till monday (3 days), until I can even speak with someone about returning it. I'm disapointed to say the least."

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Is committed to quality products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
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