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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2014-09-29

"Quick service, great prices and...again, we ride :)"


Verified
4/5

2014-09-29

"I am VERY satisfied with every order I have placed!!! But I think the catalog sucks! I'll be ordering EVERYTHING on-line. I just think they have too many items to put in a good catalog. Sorry but it is the truth."


Verified
5/5

2014-09-29

"Very pleased with the product and it was recieved in a timely fashion. Great service"


Verified
5/5

2014-09-29

"As per normal - excellent service & quick delivery"


Verified
5/5

2014-09-29

"Great service. I had a slight issue with what was sent that was easily overlooked at the J&P's end. They responded immediatley and have used the feedback to ensure no other customers experience the same problem. I even got a small refund for my troubles which wasn't necessary. I'll be ordering from them again. Thanks"


Verified
5/5

2014-09-29

"Awesome service, highly recommeded."


Verified
5/5

2014-09-29

"very pleased w/ all areas of service and product"


Verified
5/5

2014-09-29

"Exactly as described. Item received much quicker than expected. Will definitely use J&P Cycles again in the future. "


Verified
5/5

2014-09-29

"All good item delivered on. Time"


Verified
5/5

2014-09-28

"Item arrived quickly and it was exactly what i ordered "


Verified
5/5

2014-09-28

"They did a good job getting my tire mailed out to me thanks "


Verified
3/5

2014-09-28

"We still haven't received our product so I can't say that we are satisfied yet..."


Rep reply posted 2014-09-29
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-09-28

"Products were exactly what I had expected and I received them in just a few days."


Verified
5/5

2014-09-28

"Everything ordered was what I expected and arrived on time.

Thank you
"


Verified
2/5

2014-09-28

"I ordered a helmet and the page aaid it was ready to ship. It wasnt. They had the status as waiting for word from the manufacturer. How long does it take to make a phone call? I ended up cancelling it. I also ordered a battery tender and paid extra shipping money to get it here by friday. They took longer than a day to ship so I ended up getting it on Monday instead...20$ shipping money wasted. "


Rep reply posted 2014-09-28
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”