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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2014-09-27

"Product and delivery were top rate "


Verified
5/5

2014-09-27

"Great product. Wife is very happy about the larger vision area in the mirrors.

Good job!
"


Verified
5/5

2014-09-27

"The ease of use and selection was amazing. I also liked that I recieved a call verifying my identity. Afore anything was shipped. My billing address is one state and I live in another so instead of just sending it I got a call. That made me feel very secure of any future purchases. "


Verified
5/5

2014-09-27

"great service, what I ordered and on time"


Verified
5/5

2014-09-27

"very good I give 5 stars all whent well"


Verified
5/5

2014-09-27

"I was surprised with the expediency and the quality in packaging ...The lamp itself is very handsome,although I have not installed the light yet,I'm sure the bulb works....I definitely would work with you again and I would certainly recommend you as a outfit to purchase from to others......thank you"


Verified
3/5

2014-09-27

"It's was ok but over priced for the international shipment fees plus there is a customs charged of 5% after a certen invoice amount at where I'm from so when I placed my order I made sure to stay within the allowable limite but when item arrived they chocked me with the customs addininal charges and reason for that vendor invoice included the shipment cost which led to my shipment to fall into the 5% custom charge category :( sad "


Rep reply posted 2014-09-27
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-09-27

"They really help me when I needed help and no problem with my order "


Verified
5/5

2014-09-27

"As described and delivered on time!"


Verified
5/5

2014-09-27

"Great service. Great product. Fast shipping. What else could you want!"


Verified
5/5

2014-09-27

"Ordered and received in a timely manner. no worries."


Verified
5/5

2014-09-27

"Great customer service. Product was as described. Will buy from J & P again "


Verified
5/5

2014-09-27

"It is clear that JP wants my business. Thanks for the right parts on time."


Verified
5/5

2014-09-27

"Items ordered were in stock and delivered sooner than expected. "


Verified
1/5

2014-09-26

"Paid for 3 day shipping did not shipping for 4 days called said it did not shipping concealed order will not do business with them if I need part in hurry"


Rep reply posted 2014-09-27
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. As a security feature, first time orders must ship to the billing address for the first 30 days. A member of our management team will be in touch with you shortly.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”