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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2014-09-28

"Very satisfied with order!!!!"


Verified
5/5

2014-09-28

"Price right, Delivery as expected. Communication helpful. Am satisfied."


Verified
5/5

2014-09-28

"fast shipping, parts arrived perfect condition, great value for not having to leave home"


Verified
5/5

2014-09-28

"I received the correct item quickly in the mail."


Verified
2/5

2014-09-28

"I have not received my order and it has not been shipped. Feeling disappointed as I wanted to put my bike in a local show at the end of October but due to the delay in my shipping I won't be able to anymore. I don't understand why the items in stock couldn't be shipped and the other items sent later. I selected the items assuming they were available. If I had known otherwise I may not have selected those items but now I have to wait. I'm sure the items will be fantastic just too late for me to enter into this years show. :("


Rep reply posted 2014-09-28
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-09-28

"I like that its easy to order from your site."

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
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Verified
5/5

2014-09-28

"The part arrived promptly. Two lenses were required to complete a new install and there wasn't a notification that these lenses were sold singly so i had to order a second time. Other than that everything was fine. J&P is great to do buisness with and I'll continue to order parts from them!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-09-28

"Nice job J&P, loved the items"


Verified
5/5

2014-09-28

"Ordering was quick an easy.. Print delivery!!"


Verified
5/5

2014-09-27

"There the best for old cycles"


Verified
5/5

2014-09-27

"J&P has been great with ordering things for my harley..I will continue to shop with you. I don't even bother wasting my time with other sites. thanks John"


Verified
5/5

2014-09-27

"J & P tech was very helpful providing information on the exact bolt sizes I needed."


Verified
5/5

2014-09-27

"The order arrived in a timely manner and was not damaged."


Verified
5/5

2014-09-27

"Very happy with my purchase."


Verified
5/5

2014-09-27

"I was very satisfied with my experience at J & P Cycles"