"very satisfied, great company"
"Excellent service and quick delivery"
"Order was easy to complete and received in very quickly."
"Very Professional and polite when i ordered the wrong stuff. If I am not sure if the part will fit i call them up and have confidence when I make my order.
Thanks J&P !!
"
"It is allways a pleasure work with JPCycles!"
"I had to contact the call centre several times to sort out the $20 discount deduction with PayPal. You need to check the transcripts for all the issues.
Placing the order was straight forward and the UPS tracking option was excellent, but the payment transaction was problematic."
"Very easy to order and updates on delivery status."
"Quick response time Quick shipping second time to order. I live halfway across the country and I get my orders within 3 to 4 days can't thank you enough"
"thanks was timely parts fit"
"I priced the Plexus and Bike Spirits cleaner at other stores and J&P had the best price. Received them very quickly. I'd recommend J&P."
"Ordering was easy and delivery was fast"
"Very happy for a fast delivery and good quality product"
"very good delivery..........thank you........."
"Very pleased with J&P's service "
"J& P Never Shipped the item and never contacted me to advise of any issues -
Called them - They do not have the item in stock and will not until late November - Very Very Poor customer service for not telling me that they did not have it in stock and for not contacting me about the severe delay!!! "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”