"Such a beautiful painting and arrived on time"

"The first delivery came damaged, either in shipping or straight from the factory. The return and refund was seamless . This is my second attempt to purchase a William media console. I’m hopeful, and have only good things to say about Joybird. My only issue was not being able to use $ 50 review credits towards my purchase. "

"My Joybird sleeper sofa became damaged -- one leg completely caved in and was not able to be reset. The folks at Joybird bent over backwards to solve the problem, and as a result I have a brand new sleeper arriving soon. To boot, the delivery guys will take the damaged sofa off my hands. I regret the problem, but the company gets A+ for creating a prompt, courteous solution. And in the meantime, I have purchased another large piece from Joybird."

"I am writing to express my dissatisfaction with my recent purchase experience. This was my first time buying from your company, and I was informed that the chair came with a 90-day warranty. However, the chair lacked proper support, and I ended up being charged a substantial restocking fee, along with costs for two shipments. Additionally, I had to wait another six weeks for my exchange to be processed.

I was also promised a $50 gift card for sharing my images, but unfortunately, none of the gift cards worked. I had to call three times to resolve the issue with the codes, but they still did not work even after the exchanges.

I would appreciate your assistance in addressing these concerns. "

"the item was assembled and put in the room without any issues ◡̈ "

"I ordered on line and that went smoothly. The manager of the nearest store reached out to me to confirm the color and to show the benefits of in person shopping. The only issue I have is the time between purchase and delivery, but if it's a custom piece then that makes up for it!!!"

"Customer service, showroom, communication, product and options all excellent."

"Their customer service is as outstanding as their products!"

"The movers did an excellent job of bringing my couch in, putting it together and then removing the packaging. "

"Kim Heesch helped me out in the cortland pearl district location and was a huge help. Got the iPad out and went thought a few configurations, measurements, colors, pricing and helped me pick exactly what would work best for my space and budget. Can’t wait for my new sofa to get delivered. Thanks for everything Kim! "

"Super easy to pick a fabric from a great selection, easy to order, and then follow my order through production and estimated delivery. "

"My husband and I were so excited to find THE perfect coffee table on the Joybird website. That feeling quickly subsided as we tried to order the item realizing that for whatever reason, Joybird won't ship to central North Dakota - more specifically, the state capital. I ended up entering the zip codes of all our family members into the website to find that Joybird will ship to eastern North Dakota. I moved forward with my order and will now drive 2.5 hours to pick the coffee table up from a family friend. I really hope we're happy with this item."

"Audrey from customer service has been so amazing, she definitely needs to be commended on her attention to detail and helpfulness.
I would request her when placing an order, I know I will when we’re placing our next one as well! I hope her managers recognize what a great job she is doing"

"Alicia was knowledgeable. We had a hundred questions, looked at a multitude of fabrics, and she was kind and patient throughout. It was a pleasant shopping experience."

"Justin great and knowledgeable-"