"The movers did an excellent job of bringing my couch in, putting it together and then removing the packaging. "

"Kim Heesch helped me out in the cortland pearl district location and was a huge help. Got the iPad out and went thought a few configurations, measurements, colors, pricing and helped me pick exactly what would work best for my space and budget. Can’t wait for my new sofa to get delivered. Thanks for everything Kim! "

"Super easy to pick a fabric from a great selection, easy to order, and then follow my order through production and estimated delivery. "

"My husband and I were so excited to find THE perfect coffee table on the Joybird website. That feeling quickly subsided as we tried to order the item realizing that for whatever reason, Joybird won't ship to central North Dakota - more specifically, the state capital. I ended up entering the zip codes of all our family members into the website to find that Joybird will ship to eastern North Dakota. I moved forward with my order and will now drive 2.5 hours to pick the coffee table up from a family friend. I really hope we're happy with this item."

"Audrey from customer service has been so amazing, she definitely needs to be commended on her attention to detail and helpfulness.
I would request her when placing an order, I know I will when we’re placing our next one as well! I hope her managers recognize what a great job she is doing"

"Alicia was knowledgeable. We had a hundred questions, looked at a multitude of fabrics, and she was kind and patient throughout. It was a pleasant shopping experience."

"Justin great and knowledgeable-"

"I could not have had a better experience. Scott Lee was extremely helpful in assisting with my purchase. I cannot wait to see my Royale Berry Briar sectional!!! "

"Haven’t received my order yet but to this point, the customer service has been excellent!"

"The sofa was missing a bolt upon delivery and we were told to go to a hardware store to get one. After getting a bolt none of the bolts/legs would thread into the bottom of the sofa. After calling the delivery driver back to ask for assistance, he hing up on me. I went to the hardware store three times and eventually had to re-thread the holes on the bottom of the sofa using a special tool in order to get the legs to go on. "

"The lamp we ordered came much faster than expected..,but missing a nut that would allow us to assemble it. Very shoddy. For what it cost, this is really sad. Tried to call Sunday (website says they have customer service) but no. We have to try to tomorrow. This company needs to get its act together. "

"Easy online shopping. Modern looks and great selections. Just ordered everything for a new apartment . I am now impatiently waiting for delivery "

"Love the product. The customer service is great! I would recommend to family and friends. This company was actually recommended to me by my son in law."

"I ordered new dining room chairs and they arrived on time and in perfect condition. No assembly was required at all! I"

"We chose a "ready to ship now" couch as we needed it ASAP - except they delivered the completely wrong item - it wasn't even a couch. We called support and they said to send an email and they'd get back to us that day. We didn't hear from them until the next day and they told us it would be another 5-7 business days before we'd get another update. "