"Called to speak to a human before submitting my online order. Human was very aloof and not very accomidating. I placed order anyway, hoping it was not a mistake , as I like the look and what they advertise the comfort level as, very much. Time will tell."

"We were greeted right away and shown all the couches within our checklist. The process from start to finish was SO EASY and enjoyable."

"We had a very positive experience with the Joybird team member, John, at the Portland store. He was very helpful when it came to interior designing. It was nice to have inputs from experts. Instead of being stressful, it was a lot more fun than we thought. Fabrics swatch at home is definitely a must! We cannot wait for our new furniture to arrive. "

"I called the Seattle WA store to place an order and ask a few questions regarding lead times and delivery to a different market. I spoke with Yume a Designer with Joybird and she was so helpful and pleasant to work with! She answered all my questions and placed my order in record time! Thank you again Yume!"

"Fantastic customer service, personable, and informative employees. Made the experience of buying a new sofa fun & exciting! "

"Very easy to select & purchase the furniture."

"Three months ago, I went to the store for a 40% sale, didn't buy anything, and was still undecided on what I wanted. Jazmine, who assisted me at the time, was amazing. She reminded me of a new sale happening this weekend. So, I went back to the store and finally purchased the couch. It will arrive in a month.
Your sales team is incredible. I would have forgotten about this couch, considering I live an hour away from the store, if it hadn't been for Jazmine. She was knowledgeable, honest, and incredibly helpful, just like a friend."

"I ordered a gorgeous desk from Joybird which costs nearly $2k. I expected beauty, quality, and durability. Well two out of three IS bad. Even a simple coffee cup scratches the surface. NOT worth the money."

"The furniture is beautiful and could sell itself, but the crew in Denver did an amazing job at helping me decide on color. "

"Joybird website was hacked and I keep being re-routed to spam websites. I am cancelling my order as this company doesn't seem legitimate. Seems to have great marketing, but poor reviews regarding quality and web platform that is not very secure."

"The customer service was really helpful and super nice! They even helped me find the right color for my dream bed frame. Thank you Joybird! "

"See title. Still unable to check my account. No issues with ordering, however. "

"So impressed with the service I received today from Joybird. My email was answered quickly and with immediate solutions. I can’t wait to receive my couch…and more in the future. Thank you! "

"I need to talk to a rep about paying on time, also delivery and size of mattress. Love to hear back"

"Hi, I’ve now ordered 4 chairs from you and I get little to zero communication on when they will be delivered. Can you help? "