"Joybird always backs their products, better than anyone I've ever ordered anything from. They stand behind their work and will do whatever it takes to make the customer happy. I will always be a consistent customer here."
"We visited the showroom and were helped by very friendly and knowledgeable staff. "
"Helpful, friendly staff greeted us warmly & showed us just what we'd been looking for in a convertible couch. We were encouraged to try it out as a couch, then shown how it folds out to become a bed, & to lie down on it to test its comfort. Made an informed choice of fabric, & can hardly wait for delivery in a couple of weeks. Very happy! "
"Scored an awesome sofa with their Labor Day sale in a deep reddish orange velvet, now it’s a waiting game! Excited for it to arrive. "
"Excellent service scott was great"
"Staff was extremely knowledgeable and worked with me to navigate all the options to ideally furnish my new apt. I was very lost with regards to pillows and they did a great comparison of fabric and size so I could settle on the right options."
"Sales associate was knowledgeable and kind. Thank you for helping us choose the right sofa. "
"I ordered a swatch kit almost a month ago, still no swatches. I got the email that says they shipped, but USPS has no record of the tracking number. Went ahead and ordered the sofa, hoping the swatch kit would arrive soon, still no swatches. Got an email after the sofa order saying another swatch kit has been ordered. Yippee! Still no swatches. Now you have my money for the sofa, I have no swatches to finalize my order for said sofa and weeks have been wasted. Why should it take so long to mail out swatch kits? At least the Joybird people I have talked to about this are nice. Where are my dang swatches??? "
"I really like the service. Kayla was very patient."
"Choosing new couches is not an easy task, but I’ve been eyeing a bunch of different ones and because Joy Bird actually had a store I went and sat in it. The one I wanted didn’t really have the right field. I was looking for sales person I worked with helped me navigate one that I ended up choosing. He was helpful and not pushy in anyway and actually help me figure out what I was looking for. get a great job. props. "
"there are so many goodies on this site but i finally decided on the sebastian couch in royal apple and the roddy chair in royal cobalt. although it took me some time to decide, it was a wonderful problem to
have - so many choices in size, style, color. so far i am very happy. i stumbled upon the labor day sale and i am so happy i did. i probably wouldn’t be able to afford it otherwise. thank you, joybird, for making it possible for more of us to enjoy! i can not wait until they arrive! i am being patient and hope to have them about mid-october (fingers crossed). i will do another review once they arrive."
“We're so thrilled to hear that you're enjoying your shopping experience with us! The Sebastian couch in Royale Apple and the Roddy chair in Royale Cobalt are such fantastic choices—bold and beautiful! We're glad our Labor Day sale made it easier for you to bring these pieces into your home. Your excitement is contagious, and we can't wait for you to see them in person! October will be here before you know it. Thank you for choosing Joybird!”
"Excellent customer service! I changed my color selection with ease, and transaction was simple. Follow up email was very prompt!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had such a smooth experience with your online order and that our customer service team was able to assist you effortlessly. It’s great to know that your color selection change was simple and that you appreciated our prompt follow-up. Your satisfaction means the world to us, and we can't wait to see how your new piece looks in your space!”
"I recently purchased a sectional couch from Joybird Furniture Store, and my experience was nothing short of fantastic. My salesman, was incredibly helpful and attentive throughout the entire process. He took the time to listen to my preferences and made excellent suggestions that helped me choose the perfect couch for my living room.
The quality of the furniture is exceptional, and I appreciate the variety of options Joybird offers. The customization possibilities allowed me to select the fabric and color that fit my style perfectly.
Overall, I highly recommend Joybird for anyone looking for stylish and high-quality furniture. Kudos to the salesperson for making my shopping experience so enjoyable!
"
“Thank you so much for your amazing review! We're absolutely thrilled to hear you had such a fantastic experience with our team and found the perfect sectional couch for your living room! It's wonderful to know that our salesperson was attentive and helped guide you through the customization process. We take great pride in the quality of our furniture and the variety we offer, and it's heartwarming to see that reflected in your feedback. Enjoy your new couch, and we can't wait to see how it transforms your space! ”
"Navigation and ordering was a breeze! The delivery process had excellent tracking. The product is of excellent quality. This is our 2nd order with Joybird, and will not be our last. "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found the navigation and ordering process so easy and that the delivery tracking exceeded your expectations. It's amazing to know that you love the quality of your dining set! We're even more excited that this is your second order with us; we can't wait to help you with your future purchases. Your support means the world to us!”
"The ordering was easy. But did not honor their labor day sales of no charge for shipping.
Package was well wrapped.
Easy to hang.
Looks beautiful. "
“Thank you so much for your fantastic review! We're thrilled to hear that you found the ordering process easy and that your package was well-wrapped. It's wonderful to know that you're enjoying the look of your new purchase and that it was easy to hang! We appreciate your feedback regarding the shipping promotion and will take note of it. Your support means the world to us! Enjoy your beautiful new addition!”
"I was privileged to work with Charlie Kline during my visit to Joy Bird. He was an excellent listener, and made me feel very comfortable in dealing with his expertise. I have know doubt that I will be returning to Joy Bird. The quality of furniture and service surpassed any experience I've had recently, or in the past, when furnishing a new space. Thank you, Charlie!"
“Wow, thank you so much for your incredible review! We're thrilled to hear about your experience with Charlie – he truly embodies the Joybird spirit with his talent and dedication. It's fantastic to know that you felt comfortable and valued during your visit. We're excited that you love our furniture quality and service! We can’t wait to welcome you back to Joybird for your next furnishing adventure!”
A rep from Joybird , JoybirdFurniture, has responded:
“We're so thrilled to hear about your fantastic experience with our customer service! Choosing the perfect couch can be a challenge, and we're so glad our team could help you find the right fit for your home. It’s wonderful to know that you felt supported without any pressure. Thank you for your kind words and for choosing Joybird! We truly appreciate your feedback and can't wait to see how your new couch transforms your space!”