"I had researched JOYBIRD for months and was determined to get to Seattle to visit their only brick & mortar. Lucky for me my son lives nearby. What a GRAND experience. Literally flopping from one display to another, Natalia was there with all the information and an easy going air that made me feel like I was in her living room. It wasn’t long before I knew the ELIOT leather sectional was the ONE for us. Not your average furniture shopping experience by any means. Thanks JOYBIRD for the restoration of my faith in Customer service, quality products, manufacturing of said product, service and welcoming atmosphere. "

"First time customer but long time admirer! Just purchased our first sectional and can't wait for delivery!! Sales woman was fantastic: knowledgeable, friendly and a pleasure to work with! Looking forward to falling in love with my first couch in my home, and then, purchasing my second! Thank you Joybird!!!"

"I ordered a sofa and ottoman a few weeks ago. It’s in process. Don’t know at this point how to rate. Stay tuned. "

"Amazing experience. The whole process was very informative and thorough. "

"Joybird makes it easy to feel confident in purchasing furniture online. Being able to review fabrics with the swatch kit is fantastic. Super easy to order and to schedule delivery."

"Lovely showroom and super helpful staff members. Really helped to sit on the furniture in store. The sleeper sofa was such a surprise!"

"Matthew at your LA store was phenomenal! Informative and guided us through our purchased . Great recommendations and knowledge . We appreciated his help and patience . Top notch 10 out of 10 would recommend ."

"I looked over Memorial Day and then came back over 4th of July and the staff remember me. They were so friendly and purchasing my dream couch was a breeze. "

"Purchasing is easy, delivery is the best, delivery people are polite and helpful, value is great. I love this furniture!"

"Really good . They were super professional "

"While we haven’t received our furniture quite yet, the experience of selecting it and receiving images of how it would look in our size space was a great experience. "

"I ordered my sofa online with Bre in the LA office! She was extremely helpful and answered all my questions and concerns. I cannot wait to see the finished sofa in our living room! Thank you Bre!"

"The chair I ordered was delivered with a broken arm. I have no way of contacting the company about this. There is no customer service number, and apparently no one is at the other end of their chat line. They owe me a lot of money."

"Scott was able to help me with my purchase without hesitation. Thank you, Scott. "

"Renata has been a joy to work with! We first spoke with her back in January in the Austin Domain store. Then we visited again last week and she worked with us to choose fabric and the right size couches for our new home. "