"The selection of fabrics & designs can't be beat & the customer service is very good."

"I’ve ordered from Joybird several times and been happy with their service and products. Then I entered their crazyville! An end table was advertised online for $160. At check out, it was $417. Their customer service rep explained it was because of the warehouse that services my zip code. Huh? "

"Visited the Seattle - Capital Hill store for the 4th of July sale. Beautiful store. Sara made the experience so enjoyable and smooth."

"Easy shopping here had good sized swatches and helpful sales personnel! "

"We went into the Joybird showroom in Seattle to test some couches and check out fabrics. We spoke at length with a sales associate (David Mcvey) who was very informative and helpful. He also was able to work with us to make sure that we were able to take advantage of an upcoming sale. All in, we really appreciated how he was as a salesman. Not too pushy in any way, just helpful and informative while giving us time and space to make our decision. Overall, we were really big fans of the whole Joybird shopping experience. "

"Jennifer at the DTLA show room was AMAZING! She made shopping easy and fun. Ask for her by name!!!"

"Took several days to get a confirmation or an update status on my order"

"Eleven helped me when I went into the showroom. I knew what I wanted but she gave me additional information that set my mind at rest with the purchase all the while with a pleasant and calm demeanor. The sale was great, lovely fabrics and reasonable shipping costs. I would recommend Joybird to anyone looking for great furniture in a variety of colors."

"Patient and understanding, Tre provided outstanding customer support when I bought me sectional couch."

"Received a review request after one and a half week’s of placing an order. Let’s wait till the couch arrives before I give a real review. "

"The experience was great! David was wonderful to work with and he was very patient with all my questions. The ordering process was so easy. I am excited about my new couch. "

"We ordered two chairs from Joybird. I received an email that they had been shipped and would be delivered soon and to expect a call. No call came. I reached out to customer service, was told I’d get a call very soon. No call. Reached out again via online chat, now was told items are still in transit and won’t arrive for at least another two weeks. The Joy its rep blamed weather, which makes no sense unless their trucks are convertibles.

Very disappointing. "

"Estimated delivery times were off by 3 weeks. Was supposed to receive a phone call that items would be delivered and never received notification that items were being shipped and they shipped and dropped while we were still on vacation.
"

"Excellent service in the store"

"I went in and Rebecca was amazing. She answered all of my questions and had fantastic suggestions.
Now I just need to make up my mind. "